Meridian Credit Union

Senior Communications Advisor

Meridian Credit Union  •  $69k - $103k/yr  •  Etobicoke, CA (Remote)  •  29 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

About this opportunity

At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.

As the strategic communications lead for Wealth and Business Banking lines of business, as well as the Digital and Marketing portfolio, this role provides enterprise-level counsel and communications delivery across a broad portfolio to engage, inform, and inspire employees and business executives. The successful candidate will serve as the primary communications advisor to the Wealth, Business Banking, Digital and Marketing departments and their leadership teams. This role is pivotal in shaping and executing thought leadership, external and internal communications and engagement, and reputational strategies that support Meridian’s enterprise initiatives.


Communications Planning & Stakeholder Management

  • Act as a communications advisor to the Wealth, Business Banking and Marketing and Digital executives and teams, providing ongoing communications counsel, planning, support and advice.
  • Develop, execute and measure effectiveness of integrated communications strategies, including external and internal communications, employee engagement and change communications, aligned with business goals and enterprise priorities.
  • Lead executive visibility and thought leadership initiatives, including messaging and briefing development, speechwriting, op-eds, internal and external messaging for town halls, newsletters, video planning, scripting and editing, internal and external announcements and events, intranet, and surveys.


External Communications

  • Collaborate with External Communications and Marketing teams to leverage social media channels to amplify line of business and Member messaging
  • Work with leaders as spokespeople to develop social media content and execute through employee sharing platforms to foster thought leadership
  • Provide ongoing counsel on Member facing communications, including identifying, coordinating and executing key Member communications in response to current events as required


Internal Communications

  • Continually identify new communications opportunities for storytelling progress and success of business and support functions units, while collaborating with Senior Communications Advisor for Retail, ensuring alignment of communications strategies and plans.
  • Lead corporate communications programs that integrate line of business messaging and milestones. Partner with Change Management on communication of large projects/initiatives, and provide ongoing counsel and communications tools to support operational communications.
  • Develop compelling, clear, and concise communications for advisor and all employee audiences, including memos, scripts, intranet articles, videos, leadership toolkits, town hall presentations, Q&As, surveys, etc.
  • Event management for strategic events for employees or leadership, as required.


Channel Communications Leadership

  • Support and execute the Wealth, Business Banking, Marketing and Digital channel communications like Department Town Halls and department newsletters, and other content vehicles.
  • Support content creation for ELT and corporate communications, including enterprise town halls, leadership conferences, and strategic updates.
  • Contribute key Line of Business insights, milestones and actions to enterprise-wide communications planning and execution, including campaigns, change initiatives, and leadership events.
  • Work with other Communications Advisors to integrate storytelling in a cohesive narrative for all employees, ensuring that the line of business portfolio view is well integrated and understood


Qualifications & Experience

  • 7 to 10 years of progressive experience in corporate communications, preferably in financial services or regulated industries. Branch banking, retail or wealth communications experience is an asset.
  • Experience developing, implementing and measuring communication plans.
  • Excellent communications skills, written and verbal across multiple formats and channels.
  • Excellent proofreading/copy editing skills with attention to details.
  • Ability and willingness to take initiative and demonstrate leadership and project management skills.
  • Build trust and alignment across diverse teams and stakeholders and have ability to work with minimal supervision and as part of a team.
  • Leverage tools like Microsoft Copilot and low-code platforms to streamline workflows and enhance communication delivery.
  • Distill complex business strategies into clear, actionable insights. Use analytics to measure impact and inform strategy.
  • Embrace change and continuously seek new ways to improve communication effectiveness
  • Comfort learning and adopting new digital tools, with an openness to using AI‑enabled technology to enhance productivity, accuracy, and the Member experience.

This role represents an existing vacancy. Internal candidates are being considered as part of our standard process.

Salary Range: CAD $68,800 to $103,200 annually.

Compensation for this role is based on a combination of skills, experience, and internal equity. Candidates with stronger alignment to the role’s requirements may be placed higher within the range. Your recruiter will share more information about our total rewards package during the hiring process.


Office Location: Toronto Corporate Office located at 3280 Bloor St W, Etobicoke, ON. This is a hybrid work opportunity.

Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us.

What's in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success
  • We provide you with the tools and technology needed to delight your candidates and clients
  • You'll get to work with and learn from diverse industry leaders
  • Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues
  • This isn't your typical "corporate" job. We work hard and we have fun!

Build the Future of Banking with Us

At Meridian, we’re not just adapting to the future—we’re shaping it. We see talent as a catalyst for sustainable growth, community impact, and future-readiness As the financial landscape evolves, we’re looking for team members who bring:

  • Embedding & leveraging technology – Confidence and willingness to learn and integrate AI and emerging technologies into new ways of working. Experience with low/no code tools like the Microsoft Power Platform and generative AI productivity tools like Microsoft Copilot is considered an asset
  • Critical Thinking – The ability to analyze, evaluate and interpret information from various sources and apply logic and problem solving to make decisions.
  • Data Driven– Leverage data and insights to identify, prioritize and improve member experience and business efficiency.
  • Curiosity & Flexibility – Comfortable navigating and embracing change and uncertainty, ask more questions, explore more options. Continuously learn and grow.


Who we are:

Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 380,000 Members. Meridian has more than 80 years of banking history and is 100% owned by its members. With 87 retail branches and 15 Business Banking Centers across Ontario and $ 32B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2200 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose - helping our members achieve their best life.

Find our story here: About Meridian

Experience the Difference!

Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Meridian Credit Union.

Follow us on Twitter at

@MeridianCareers

Connect with us on LinkedIn

Meridian only posts jobs on our official Careers Site, LinkedIn, and Indeed. If you find a Meridian job posting on any other site, please verify it by ensuring it directs back to our official career page. Meridian never asks candidates to apply through third‑party links that do not redirect to our Careers portal (UltiPro). For more tips on how to protect yourself from job scams visit Protect yourself from job scams | Meridian

#LI-TJ1

#LI-HYBRID

Meridian Credit Union

About Meridian Credit Union

The Meridian Experience!

A different employment experience

Are you looking for an employer who shares your passion and enthusiasm? Do you want a job where you know you’re making a difference, every day you come to work? Do you want a challenging career with an organization that gives back to the community and whose employees embrace corporate social responsibility?

Consider Meridian as a way you can grow your career with us. Where you’ll be involved in local decision making, work hands-on in finding solutions for our Members, where everyone works together to achieve our personal and financial goals.

We’ll provide an inspirational environment that’s open and collaborative that empowers you to reach your professional goals and excel in the work of fulfilling our vision.

You’ll have an opportunity to develop strong, enduring and independent working relationships where long-term partnerships with our Members is a reality. We are committed to creating a highly engaged workforce; we believe it’s critical to our success.

As a company that puts people first. Meridian has always paid close attention to the rising cost of living and factored this into employee wages, which is why we are incredibly proud to be Ontario’s largest certified living wage employer. We pay all our employees, regardless of role, a living wage as calculated by the Ontario Living Wage Network. We believe that fair compensation for our employees translates to improved financial and overall well-being.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Toronto, CA
Year Founded
2005
Social Media