Job Description

You’re only human. 

It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. 

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.

As a Senior Commercial Partnerships Manager within the Customer Division at Medibank, you will be responsible for effectively and efficiently managing Medibank’s and ahm’s commercial partnerships with a portfolio of major private hospital groups. You will have overall responsibility for managing the contract and developing key relationships within your portfolio, in addition to helping shape Medibank’s strategy to partner with hospital groups to transform the way healthcare is delivered in Australia.

How you will create value

In this broad ranging and crucial role, you will utilise your contract and relationship management skills to add value to Medibank and its members by:

• Owning the primary relationship and accountability for the contractual requirements and performance of your hospital groups.
• Supporting the development, implementation and performance of network strategies that support the health transition, including new models of care and funding.
• Playing a strategic role and applying learnings from the success of partnerships already established to continue to build the number, size and scale of strategic partnerships and initiatives.
• Leading all contract negotiations for your portfolio of groups.
• Building relationships with external senior stakeholders to facilitate a better understanding of changes in the external health landscape and in supporting the execution of strategic initiatives.
• Working across business units in Customer (Strategy, Clinical, Analytics, Legal and Funding) to ensure hospital portfolios are managed according to the broader Medibank objectives i.e. health cost leadership, member experience and clinical quality.
• Negotiating Hospital Provider Purchasing Agreements to achieve optimal outcomes for Medibank and its members, and in accordance with internal governance procedures.
• Effectively managing governance of documentation in relation to hospital contract negotiation and management.
• Working closely with Commercial and Data Analytics teams to derive reports and business intelligence to manage the hospital provider’s performance.

About you

You have proven high-level relationship management and contract negotiation skills in a large-scale and complex setting, along with:

• Advanced commercial acumen, including a sound understanding of commercial modelling.
• Ability to network and manage key relationships with a diverse range of stakeholders, including at Executive level.
• Advanced written and verbal communication skills, including the ability to draw upon a broad range of often complex data sources to articulate a clear and compelling business case.
• Ability to manage competing demands, and to prioritise effectively.
• Relevant demonstrated knowledge and experience within the health and / or private health industry would be highly advantageous.

Imagine working with us

We understand that work means different things to everyone...  We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that’s why we’re reinventing work.  

Imagine a workplace that helps you and your family thrive. Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/

For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could.

Inclusion and Accessibility

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability.

If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help. You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion(please copy and paste the URL onto your browser)

Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work