Job Description

About us

Since launching our first stand in 2012, we’ve been building one of the most innovative and leading operations of Dutch Bros franchises nationwide. On a mission to forever bless the west, we’re now building out our leadership team to help us execute a robust, focused strategy to be the #1 Dutch Bros franchise in every regard, providing a role model throughout the franchise—and beyond.

About the role

This role is perfect for a local professional with a solid and stable work history, and at least four years of hands-on experience in maintaining and repairing various HVAC and Refrigeration systems, including large tonnage units, package units, split unit chiller units for walk-in fridges. As a pivotal member of the Maintenance Team, you will be responsible for supporting the organization by performing preventive maintenance and emergency repairs of equipment.

This position reports directly to our Director of Growth. However, as a team member, you’ll work closely with other inspiring senior leaders. That means you’ll have the opportunity to learn from our growing team at all levels of the organization, from the front lines of our “broistas” serving customers day in and day out to the top of the organization. While each person within our franchise plays an individual role, we demand relentless commitment to our growth as a team, now over 1,000 people.

What you will do

Everyone who joins our team is responsible for creating value, regardless of their role. But that looks a little bit different for everybody. As a Senior Commercial HVAC/R Service Technician, you will be responsible for:

• Maintain, repair, and troubleshoot large HVAC systems, package units, and refrigeration equipment, ensuring efficiency, compliance with regulations, and up-to-date knowledge of technologies and safety practices
• Conduct routine maintenance tasks and basic equipment repairs
• Effectively prioritize, track, and communicate the status of repairs and maintenance requests with shop leadership
• Train Apprentices and Maintenance Technicians
• Assist with any other Facilities and Maintenance department projects as needed

Qualification Requirements

• At least four years of hands-on experience in maintaining, installing, troubleshooting, and repairing various HVAC and Refrigeration systems, including large tonnage units, package units, split unit chiller units for walk-in fridges
• Certifications
  • HVAC certification(s) relevant to the local regulatory requirements (e.g., EPA 608 certification for handling refrigerants)
  • Additional certifications in specific HVAC technologies or systems are often preferred
• Commitment to staying updated with industry trends, new technologies, and advancements in HVAC and refrigeration systems.
• At least 21 years of age or older
• Have a valid driver's license & clean driving record
• Pass ‘Driving Standard’ background check and insurance underwriting process
• Available to work flexible hours that include nights, weekends, and holidays
  • Ability and willingness to be on-call after hours for maintenance emergency service as needed
• Must have a smartphone with the ability to download and use maintenance app(s)
• Proven track record of reliability and a stable work history
• Excellent communication and record keeping
• Strong analytical and problem-solving skills

Requirements

Physical Requirements

• Ability to use technology
• English proficiency in reading, writing and speaking
• Constant standing and walking up to 10 hours a day in all temperatures
• Occasional stooping, kneeling, or crawling
• Occasional pushing, pulling, lifting, or carrying up to fifty lbs
• Occasional ascending or descending on ladders and ramps
• Frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine
• Constantly receiving detailed information through oral communication
• Constant clarity of vision at near and/or far distances
• Constant talking, expressing, or exchanging ideas by means of verbal communication