Job Description

POSITION SUMMARY

The Technician III is a senior-level commercial HVAC technician responsible for expert-level service, maintenance, troubleshooting, and repair of complex HVAC systems, including centrifugal chillers, large tonnage packaged units, built-up DX split systems, and both air- and water-cooled scroll, reciprocating, and screw chillers. This role requires a high degree of technical skill and professionalism, with the ability to represent the company through courteous and tactful communication with a diverse client base.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Maintain, troubleshoot, diagnose, and repair commercial HVAC equipment, including but not limited to the following:

o 40 – 100-ton package units

o WSHP

o VAV and FPB

o VRF systems o Centrifugal chillers

o Pumps o Air-cooled and water-cooled chillers

o Cooling towers

o Self-contained units

o Variable frequency drives

o Complex electrical systems

• Ensure a safe and clean work environment by adhering to all safety protocols and consistently using required personal protective equipment (PPE)
• Maintain a clean, well-organized, and fully stocked company vehicle to support efficient service delivery
• Properly manage, coordinate, and maintain company-issued tools, equipment, and inventory
• Lead and manage assigned service and maintenance projects, working closely with Account Managers and Service Coordinators to schedule labor, parts, and subcontractors as needed
• Plan and communicate daily schedule and work updates in coordination with the Service Coordinator
• Accurately complete and submit timecards, service tickets, inspection reports, and other required documentation in a timely manner
• Collaborate with other team members, including Service Coordinators and Service Supervisors, to proactively anticipate and develop solutions to client problems
• Clearly communicate diagnostics, recommended actions, and solutions to clients and internal teams both verbally and in writing
• Perform other related duties and responsibilities as assigned to support department and company goals

Requirements

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• 5+ years of commercial/industrial HVAC experience
• Associates degree, or equivalent experience and training
• Demonstrate effective leadership, communication, and project management skills Tech registration with TDLR & EPA Universal
• Provide basic hand tools, i.e. gauges, meter, screwdrivers, wrenches, pliers, etc.
• Basic knowledge of Microsoft Outlook, Microsoft Teams, and a smartphone
• Ability to perform basic trouble shooting/system analysis
• Self-sufficient, while maintaining team structure
• Driven and passionate about our company vision and serving our customers
• Willing to seek training, coaching, and expand knowledge of the industry
• Flexibility to work overtime and weekends, as needed
• Ability to pass a background check and drug test
• Possess a valid driver’s license with a minimum of 3 years of registered driving history

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Must be able to lift and maneuver large, heavy equipment, parts, and tools, weighing in excess of 50 lbs.
• Must be able to work on ladders, lifts, and from high elevations
• Must be able to work in confined spaces
• Must be able to work in extremely hot and cold climates