SEEK

Senior Commercial Growth Manager

SEEK  •  Kuala Lumpur, MY (Onsite)  •  3 hours ago
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Job Description

Company Description

About SEEK

SEEK’s portfolio of diverse businesses make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and helps organisations succeed. We create world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. We have a culture of high-performance in our workplaces and celebrate the diversity of our employees who contribute to the success of our organisation. Find out more about us by visiting https://www.seek.com.au/about/.

‘Our SEEK’

At SEEK our biggest asset is our people, and we are proud of our community of valued, talented and diverse individuals who really know their stuff. Our culture statement, Our SEEK, is all about what makes SEEK unique and a little bit different. Our SEEK clearly outlines the Principles and the Behaviours of our best people, which include:

  • Passion: we are passionate about SEEK, our purpose, our customers and our community
  • Team: we care about each other and collaborate to achieve together
  • Delivery: we execute with excellence and achieve great results
  • Future: we think and act for the long term

Job Description

The Role

Reporting to the Head of Monetisation & Pricing, the Senior Commercial Manager – Country Growth works closely with country teams to shape and define commercial strategy and to deliver key country-level KPIs (e.g. hirer acquisition, retention, revenue growth).

The role works with countries to determine the campaigns and commercial levers best suited to achieving specific objectives, which are then implemented in a variety of ways, including promotions, campaigns and discount offers.

The role is the bridge between the Monetisation & Pricing team and the country teams, bringing country context into Pricing, Deal Desk, Product and Strategy, and bringing pricing direction, commercial guardrails, data and insight back to countries to support their growth. It leads and develops a team of growth and analytics talent.

Key Responsibilities

  • Act as the lead commercial partner to country teams, working closely with country leadership, Sales and Marketing to shape and define country commercial strategy and align on the KPIs and targets that matter most.
  • Provide a two-way bridge between the Monetisation & Pricing team and country teams: bring country context, customer feedback and market dynamics into Pricing, Deal Desk, Product and Strategy.
  • Work with countries to diagnose performance against KPIs and determine the campaigns and commercial levers best suited to achieving specific objectives (e.g. acquisition, retention, revenue growth).
  • Lead the design and delivery of promotions, campaigns, and other commercial constructs, using a consistent framework covering objective, target segment and eligibility, mechanics, guardrails, fulfilment and success measures.
  • Ensure each campaign or offer has a clear business case and is tied to a measurable KPI, balancing growth with value through guardrails and counter-metrics (e.g. value leakage, net price integrity, baseline revenue).
  • Partner with other teams, providing clear rationale, options and risks, and operating within agreed policies, limits of authority and decision rights.
  • Work with Pricing, Product Marketing, Sales Operations and Finance so that campaigns, offers and pricing changes complement each other and are enabled and fulfilled effectively in market.
  • Maintain a clear, current view of in-market campaigns and promotions across countries, avoiding overlap, conflicting offers and stacking, and retiring those that are not delivering.
  • Measure results after launch, capture learnings and turn successful campaigns into repeatable playbooks and standard offers.
  • Assess opportunities using quantitative and qualitative evidence, sizing impact and recommending action, including when information is incomplete or priorities compete.
  • Define and own the commercial performance measures and reporting used to track campaigns and country KPIs, ensuring insights inform continuous improvement.
  • Influence country leadership and senior stakeholders through clear, evidence-based recommendations that explain options, risks and trade-offs.
  • Feed insights on customer behaviour, competitor response and campaign effectiveness back to Pricing, Strategy and Product to inform pricing and product decisions.
  • Support country planning and target-setting cycles with commercial insight, opportunity sizing and recommended priorities.
  • Improve the processes, templates, tools and reporting used to develop, approve, launch and track campaigns and offers, working with operational partners to reduce friction and strengthen controls.
  • Lead, coach and develop the team; set clear priorities, manage capacity, support performance and build capability and effective ways of working.

The Team

This role sits within Commercial Growth — Monetisation & Pricing and leads the team that partners with country teams on commercial growth. It works closely with country Sales and Marketing teams, the Deal Desk, Pricing, Finance, Product, Strategy and operational partners. Success depends on strong relationships with country teams and the ability to balance country growth objectives, customer value and commercial discipline.

Qualifications

Essential Qualifications, Skills and Experience

  • Tertiary qualification in business, commerce, economics, finance or a quantitative discipline, or equivalent practical experience.
  • Significant experience in commercial management, growth, pricing, revenue management or commercial strategy in a B2B, marketplace or subscription environment.
  • Demonstrated track record of designing and delivering campaigns, promotions or commercial offers that have moved measurable commercial KPIs.
  • Demonstrated experience leading a team and building capability, performance and effective ways of working.
  • Strong commercial acumen and analytical skills, with the ability to size opportunities, measure outcomes and make balanced recommendations.
  • Proven ability to influence and communicate with senior stakeholders, including country leaders, presenting clear recommendations and explaining risks and trade-offs.
  • Strong stakeholder management and problem-solving skills, with experience acting as a bridge between central functions and in-market teams across functions and markets.
  • Excellent written and verbal communication skills and strong attention to detail.

Other Qualifications, Skills and Experience

  • Experience working across multiple markets and customer segments in a regional or global business.
  • Sound understanding of commercial constructs, discounting, promotions, value leakage and governance in a B2B environment.
  • Experience improving commercial processes, tools or reporting.
  • Customer-centred approach, balancing customer outcomes and sustainable commercial performance.
  • Comfortable working with ambiguity, managing competing priorities and adapting to change.
  • Experience with commercial systems and analytical tools; familiarity with Salesforce, CPQ, Tableau or similar platforms is advantageous.
  • Collaborative and empathetic leadership style, with a commitment to SEEK’s values and behaviours.

Additional Information

At SEEK we offer:

  • Tailored career development planning (including Education Assistance Program)
  • Professional development sessions with industry leading guest speakers
  • Support of flexible working, including a mix of office and work from home days depending on your role
  • Annual Performance Bonus Plan
  • Paid and unpaid leave benefits including Personal Flexi Days as well as the opportunity to purchase additional leave

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those with eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.

SEEK

About SEEK

SEEK is a global leader in employment marketplaces, solving real problems for our customers and connecting the right people with the right work. Our platforms are used by approximately 60 million candidates worldwide, we have relationships with over 450,000 hirers and exposure to around 900 million people, which means we really know the markets we are operating in.

With an international presence that spans Australia, New Zealand and South-East Asia, your career can take you in many directions at SEEK.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Cremorne, AU
Year Founded
1997
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