Job Description

Join Servus Credit Union - Canada’s Largest Credit Union!

We are hiring for a Senior Commercial Credit Manager in our Credit and Special Loans Department!

Posting Closes: July 6, 2026

For Internal Use Only: P4/A

At Servus Credit Union, we do things differently—because we’re a credit union, not a bank. And that difference matters.

We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you

Join Servus and discover a better way to work.

The SCCM (Senior Commercial Credit Manager) is responsible for primary adjudication of small business, commercial, and agricultural credit applications. Adjudication of non-retail credit applications requires in-depth understanding of financial statement presentation and analysis, corporate lending policies, guidelines, and prudent lending practices. Sound decisions, based on a high level of training, experience, and risk analysis skills are required. Experienced SCCMs are expected to provide transaction structuring advice to mitigate risks, comprehensively understand the risk profiles of transactions, and to communicate recommendations effectively.

What you’ll be doing:

• Adjudicate credits up to assigned limits and recommend acceptable credit applications that require higher level authorization.
• Ensure that approved applications are within the credit union’s risk tolerance and are appropriately structured to minimize the risk of default and loss.
• Identify viable alternatives or revisions to security, terms and conditions to maximize loan growth while minimizing the risk of default.
• Deliver timely and consistent decisions with solid communication and rationale for any amendments.
• Maintain current knowledge of macro-economic issues, regional factors, and industry specific trends.
• Review and recommend changes to lending policies and guidelines to ensure lending practices remain prudent, competitive, and aligned to corporate objectives and strategies.
• Provide advice and direction to member facing staff in the analysis, structuring and negotiation of credit applications and related documentation.
• Partner with stakeholders to achieve collective results. Attend industry events and assist on special projects or with training initiatives as the opportunities are available.

What you bring:

• A minimum of 5, though 10+ years preferred, of commercial / ag lending experience evidencing skills in financial analysis and accounting, risk assessment, and developing creative financing proposals.
• Undergraduate degree or an equivalent level of knowledge acquired through experience.
• In-depth knowledge of lending procedures & practices, security documentation, and legal ramifications.
• Strong communication and conflict resolution skills.

Most importantly, we're looking for candidates whose personal values align with our cooperative values. These values are evident in everything we do everyday. We're not afraid to be different from our competitors and in fact we embrace these differences. We celebrate our credit union culture and history, and we pride ourselves on our strong commitment to our member-owners and to the communities we serve.

Why Servus?

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

• Competitive compensation including performance-based incentive pay and profit share
• Training & Development Opportunities
• Career Advancement Potential
• Flexible work options
• Meaningful work towards individual and corporate goals 
• Opportunities to get involved and give back through an employee volunteer program

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!

What happens next?

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!

Employment Eligibility: The selected candidate(s) must successfully pass a criminal background check, reference check and credit check to qualify for hire by Servus Credit Union.

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