Job Description

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced Senior Cloud Licensing Specialist to join our Consulting team. iT1 has been ranked as one of Arizona’s Best Places to Work for over a decade, running in the Small Business category. This role is an exciting opportunity to continue your career in the IT consulting and managed services world. You will be exposed to many of the top technology offerings in the market and can work with some of the most talented engineers in the country.

The Cloud Licensing Specialist serves as a key point of contact between iT1 and its clients, partnering closely with Sales, Billing, and the Cloud Services team to support clients' cloud licensing needs. This role guides clients through the pre-sales, post-sales, and ongoing support stages, providing the insight and information they need to make informed cloud licensing decisions. The Senior Cloud Licensing Specialist reports to the Senior Director, Cloud Licensing & Services.

Requirements

Pre-Sales & Cloud Licensing Expertise

• ·Act as the cloud licensing subject matter expert on presales and technical calls, aligning licensing recommendations with client business objectives
• Guide clients and sellers through Microsoft licensing programs, purchasing models, product details, and processing steps to simplify the experience.
• Prepare accurate CSP quotes based on client eligibility including promotional considerations

Post-Sales & Onboarding

• Lead client onboarding to iT1's CSP program, including partner relationship setup, Microsoft Customer Agreement acceptance, and subscription provisioning
• Manage the full subscription lifecycle using Microsoft Partner Center details and iT1's cloud management platform, including upgrades, quantity changes, and renewals
• Ability to identify upsell opportunities specifically in key solution areas to drive growth

Operations & Process

• Manage high volume of CSP inquiries and maintain accurate pipeline opportunity details
• Develop and/or maintain process documentation, templates, and client communications that support consistent, high-quality CSP delivery
• Stay current on Microsoft program, pricing, and incentive changes to best support our clients

JOB QUALIFICATION REQUIREMENTS:

• 5+ years of Microsoft cloud licensing experience, preferably within a Cloud Solution Provider (CSP) partner or reseller environment
• In-depth knowledge of Microsoft’s CSP Program and products such as Microsoft 365 and Azure is required. Previous experience related to volume licensing (EA, SCE, MACC, MPSA) is preferred.
• Hands-on experience with Microsoft Partner Center, Azure Cost Manager, and CRM platforms such as Salesforce
• Proven ability to translate complex licensing and technical concepts into clear business terms for clients, sellers, and leadership
• Excellent organizational, written, and verbal communication skills with strong attention to detail and the ability to manage multiple priorities independently
• Microsoft Fundamental (or higher) exams & completed certifications are preferred

PHYSICAL DEMANDS MAY INCLUDE:

• Sit at a computer for 8 hours per day
• Keyboarding for 8 hours per day
• Near Vision (working with small objects or reading small print)
• Speaking (communicating information to clients/coworkers)
• Hearing Requirements (In person speech, telephone, other sounds)

Benefits

• Medical, dental, and vision benefits with highly subsidized premiums
• Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off
• 401(k) Plan with employer match
• Onsite Fitness Center
• Onsite Monthly Massages