Dartmouth Hitchcock Medical Center and Clinics

Senior Clinical Secretary - Occupational & Environmental Medicine

Dartmouth Hitchcock Medical Center and Clinics  •  Lebanon, NH (Onsite)  •  19 hours ago
Apply
Save Job
Mark Applied Mark Interviewed Mark Offered
Hide Job Report Job
AI can make mistakes so check important info. Chat history is never stored.

Job Description

The Occupational & Environmental Health team is seeking a Senior Clinical Secretary to join the team! We are a team who is passionate, creative, determined, and has a can-do mindset.

The Sr. Clinical Secretary would perform independent standard administrative support, and advanced and confidential secretarial work, in addition to a wide range of customer service-related duties. The Sr. Clinical Secretary schedules patients/employees/persons-of-interest/volunteers for various types of Occupational and Environmental visits, and manages multiple calendars. They design, analyze, and coordinate master and other schedules. They serve as a resource to patients and staff members, participate in special projects and work on efficiencies with the administrative team on office/administrative processes and procedures. They have a close working relationship with the Manager, administrative staff, and clinical team.

If you have a demonstrated experience as an effective collaborator and problem solver we encourage you to apply.

This is a great opportunity for someone who:

  • Wants to do work that makes an impact!
  • Cares about their team-members and fellow employees
  • Is organized and understand that many small details add up
  • Emphasizes quality in all the work you do, and knows that the customer experience matters
  • Builds trust and rapport through every interaction
  • Thrives in a fast-paces environment that requires flexibility, initiative, adaptability, and communication skills
  • Has no problem rolling up their sleeves and working hard - no job too big, no job too small!
  • Is resourceful and likes finding a way to move things forward
  • Is comfortable with change - or at least comfortable being uncomfortable....our work is constantly evolving and that means you need to be too
  • Is found to be a dependable and reliable team player

This is a full-time, 40-hour/week benefitted day-shift position working Monday - Friday from 7:30am to 4:30pm.

Responsibilities

  • Answers telephone, screens and directs calls, gives directions, and takes messages.
  • Schedules patients, manages calendars, schedules surgical procedures, ancillaries, rotaries, and coordinates deposition scheduling.
  • Designs, analyzes, and coordinates master and other schedules.
  • Maintains, tracks, and sends charts. May provide scribing and other administrative support to clinical staff.
  • Types letters, memoranda, manuscripts, grants, etc. Composes and edits correspondence.
  • Creates forms and spreadsheets, tables, charts, databases and slides.
  • Performs file/record management functions, prepares/constructs charts/departmental patient records, and obtains new medical record numbers.
  • Completes and processes a variety of reports, forms, reimbursements, etc. Obtains authorizations and pre-certifications.
  • Conducts on the job training for new staff members and gives input into performance appraisals. Directs the work of other employees, work study students, floats, temps, volunteers and others.
  • Creates agendas and takes minutes for meetings.
  • Coordinates conferences/meetings and make travel arrangements.
  • Performs budget tracking and record keeping procedures. Addresses billing concerns, and solves patient billing issues. Maintains account/fund bookkeeping, and provides input into budget preparation. Maintains petty cash, collects money from patients, and performs balancing and cash-out functions. Reviews billing sheets.
  • Prepares grants and negotiates outside contracts.
  • Performs other duties as required or assigned.

    • Qualifications

    • High School diploma with 3 years of administrative support experience or the equivalent required.
    • Proven experience working with the public required.
    • Knowledge of medical terminology may be required.
    • Proficiency in PC word processing, spreadsheets, and Excel, Power Point, MC Publisher software's.
    • Excellent communication and interpersonal skills required.
    • Previous experience working in a medical setting preferred.

    Required Licensure/Certifications

    • None
    Dartmouth Hitchcock Medical Center and Clinics

    About Dartmouth Hitchcock Medical Center and Clinics

    How can the lifestyle in New Hampshire and Vermont compliment your career? You can have amazing 4-season living with a career at one of the top health systems in the country. The Dartmouth-Hitchcock health system stretches over New Hampshire and Vermont and offers the quintessential New England experience. With no income or sales tax, this beautiful area combines history, industry and business and has been ranked consistently as one of the best places in the US to live and work. Anchored by the academic Dartmouth-Hitchcock Medical Center in Lebanon, NH, the system includes the NCI-designated Norris Cotton Cancer Center, the Children's Hospital at Dartmouth-Hitchcock; 4 affiliated hospitals and 30 Dartmouth-Hitchcock ambulatory clinics across the region. We are close to the urban centers of Boston, New York and Montreal, but also offer proximity to the seacoast and multiple top-tier ski mountains within a short driving distance. Throughout New Hampshire, the opportunities – both career and personal – truly make our area the ideal place to work and play.

    Dartmouth-Hitchcock is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, veteran status, or any other characteristic protected by law.

    Industry
    Healthcare & Social Services
    Company Size
    5,001-10,000 employees
    Headquarters
    Lebanon, New Hampshire
    Year Founded
    Unknown
    Website
    dartmouth-hitchcock.org
    Social Media