• Develops, implements, maintains and supports the continued optimization of the clinical modules of the EMR, to streamline workflow for staff and meet provider needs.
• Support of clinical interfaces, both internal and external to the hospital.
• Support of the Electronic Medical Record (EMR) for performance enhancement.
• Successfully troubleshoots clinical application issues that can be highly complex.
• Works with the various department leads to determine operational needs and improve processes.
• Provides consultative advice to departmental and organizational leadership, and guidance to others within the IS Department.
• Maintains up-to-date knowledge of available clinical application enhancements and requirements to facilitate improvements.
• Performs testing of new applications, workflows, and EMR system enhancements prior to go-live. Responsible for application deployment, process improvement, and change documentation.
• Works closely with clients to explain business and technical issues, while responding to user issues.
• Coordinates projects, daily tasks, and other duties as assigned by possessing a comprehensive understanding of project management disciplines

Requirements:

• Must possess strong communication and documentation skills.
• Must be comfortable with providing technical assistance both remotely and in person.
• Within scope of job, requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a fast-paced environment.

Minimum Qualifications:

Education: Associate's degree or Bachelor's degree

Work Experience:

• 3-5 years of clinical application experience required. Specifically, with the Meditech EMR product line.
• Meditech Expanse experience a plus

• Ability to organize and establish day-to-day priorities while using critical thinking skills in all aspects of the job.
• Must be able to multitask while remaining professional, focused, composed and positive.
• Excellent customer service skills
• Displays integrity, friendliness, and compassion.
• Must be able to establish an appropriate and effective rapport with others.
• Demonstrates flexibility
• Takes initiative
• Able to work in a fast-paced environment
• Embrace new opportunities to grow both personally and professionally.
• Effective critical thinking and problem-solving skills.
• Proficient with various Microsoft Office products (Word and Excel).
• Strong organizational skills.
• Effective interpersonal skills.
• Ability to take and follow direction in a positive and appropriate manner.
• Ability to work as part of a team and independently.
• Must be able to demonstrate effective and appropriate written and oral communication skills.
• Must be able to speak, read, write and follow instructions in English.