Job Description

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future—you’ll build it.

What you’ll do:
• Day-to-Day Operations: Oversee the daily functioning and performance of technology systems across a geographically dispersed environment, including Executives and Mobile/Handheld work environments.
• Implementation and Configuration: Manage the setup, configuration, and deployment of new technology solutions, designing, configuring, and testing updates and modifications to desktop, network, telephony, voice, video, applications, and operating systems.
• Incident Management: Rapidly respond to and resolve technical problems, providing tier 2 and tier 3 support.
• Technical Support: Provide 24x7 direct technical support for all technology and infrastructure, consulting with clients and support groups.
• Client and Vendor Liaison: Act as a single point of contact for clients to understand their technology needs, support AT&T sponsored events, and collaborate with third-party vendors for comprehensive support and solutions.

What you’ll need:

Ensure seamless client technology operations by managing day-to-day operations, incident management, technical support, administration, maintenance, implementation, and configuration for various technology solutions and services across company premises including desktop, print, telephony/voice, wired/wireless/data/security network, specialty computing devices and related hardware and software on company premises and in executive homes.

What you’ll bring:

An experienced professional with advanced, interdisciplinary knowledge, resolving difficult and complex issues using broad professional concepts. Guides others, applying advanced principles and company practices. Leads moderate sized projects (or parts of larger projects) with strategic value. Operates autonomously with frequent senior leadership interaction.

TCP Career Step Differentiator: Must provide executive support in office and home. Researches and creates best practice for new technologies.

Education/Experience: Bachelor’s degree (BS/BA) desired in Computer Science. 3+ years of related experience. Certification is required in some areas.

Supervisor:

No

Our Senior Client Tech Administration, earns between $ 85,700-$128,500 USD Annual, not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. 

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage 
• 401(k) plan 
• Tuition reimbursement program 
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) 
• Paid Parental Leave 
• Paid Caregiver Leave 
• Additional sick leave beyond what state and local law require may be available but is unprotected 
• Adoption Reimbursement 
• Disability Benefits (short term and long term) 
• Life and Accidental Death Insurance 
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal 
• Employee Assistance Programs (EAP) 
• Extensive employee wellness programs 
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
• AT&T internet (and fiber where available) and AT&T phone.

#LI-Onsite – Full-time office role-

Ready to join our team? Apply today.

Weekly Hours:

40

Time Type:

Regular

Location:

Atlanta, Georgia, Washington, District of Columbia

Salary Range:

$85,700.00 - $144,000.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.