Senior Client Services Representative (Full Time)
The Centre for Animal Referral and Emergency (CARE) is seeking a Client Services Representative to join our 24-hour specialist and emergency veterinary hospital in Collingwood.
This role is ideal for someone with experience in the animal care industry who is passionate about delivering outstanding customer service. Veterinary nursing experience would be highly regarded.
About You
We're looking for someone who:
Knowledge of EzyVet practice management software and medical privacy laws would be advantageous but is not essential.
Current Roster
This is a full-time position working a set rotating fortnightly roster (subject to change with notice):
Week 1 – Day Shifts
Week 2 – Afternoon/Evening Shifts, 2am being the latest finish.
This roster includes one Saturday shift per fortnight.
Career Development
This position offers genuine career progression and leadership development opportunities for the right person. CARE is committed to supporting your professional development and long-term career goals.
The Opportunity
A career at CARE will provide the successful candidate with:
Join a team where exceptional client care is just as important as exceptional patient care.
Established in 1994, Greencross Vets is the largest veterinary services provider in Australia where we operate over 150+ clinics including General Practices and Animal Emergency Clinics.
As Australia's leading veterinary group, we provide pet owners access to a network of well-equipped veterinary practices run by local veterinary teams, which offer exceptional client and patient care.
We feature some of the most advanced practices in the veterinary industry and choose the best diagnostic tools, treatments and preventative measures based on clinical excellence.
Greencross are part of a community of vets who enjoy sharing their knowledge and clinical expertise. Complex cases can be discussed with our centres of excellence, where we have the most advanced equipment and nationally recognised teams of specialist vets. Finally, there’s our Vet Advisory Board (VAB) that leads our clinical practice and maintains our high standards consistently across the group.
Our operations include:
• General Practices
• Emergency Centres
• Specialist Centres
General practices, consisting of veterinary practices that offer consultations and associated diagnostics capabilities and general practice medical and surgical treatment options. Emergency centres, providing full animal hospital facilities for after-hours care and treatment of sick pets, and Specialist centres providing veterinary care across a number of specialist services including medicine, surgery, pathology, radiology, dermatology, cardiology, ophthalmology and dentistry.
For more information about Greencross Vets and our culture please visit www.greencrossvet.com.au or www.greencrossvet.com.au/careers to learn more about joining Greencross Vets.
