Job Description

General information

Entity

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.

CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024)

By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities..

Reference

2026-112578

Publication date

19/05/2026

Business type

Types of Jobs - Asset Management

Job title

Senior Client Operations Officer, OTC Derivatives M/F

Contract type

Permanent Contract

Expected start date

20/07/2026

Management position

No

Job summary

What is the opportunity?

You will be responsible in processing the day-to-day Over The Counter (OTC) Derivative activities under Market Solutions. The position requires good experience and background in operations including familiarity with OTC products. Individual should be proactive, team focus, dynamic and he/she adds value by working on a number of simultaneous tasks with minimal supervision while paying special attention to details. Our mission is to perform day-to-day operations in offering transparency and high level of service to our clients.

What will you do?

As a Senior Client Operations Officer, you will:

• Perform broker/client statement collection, price extract from external source and verification, trade matching, valuation, reconciliation, investigation and resolution on exceptions.
• Assume responsibility as checker/validator on the required task to ensure accurate completeness before delivery to relevant stakeholders.
• Signoff on daily process requirements in line with the agreed timeline, ensuring quality and accuracy at all times.
• Ensure all queries are managed effectively and escalation are raised to the Manager on timely manner.
• Liaise with external or internal stakeholders to expedite and assist in resolution of issue identified that impacts deliverable.
• Implement processes for efficiencies and participate in business improvements projects.
• Ensure procedures are updated (in accordance with internal and client policies) and ensure strict adherence at all times.

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Position location

Geographical area

Asia, Malaysia

City

Putrajaya

Remote work

unauthorized

Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Bachelor's Degree or equivalent qualification

Level of minimal experience

0-2 years

Experience

• > 1 years relevant experience in OTC Derivative Operations or similar field
• Fund Accounting background will be an advantage

Required skills

• Organizational & time management skills
• Excellent written and verbal communication

Technical skills required

• Experience with Bloomberg, Reuters
• Proficiency in VBA, Python

Languages

English