Job Description

General information

Entity

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.

CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024)

By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities..

Reference

2026-109632

Publication date

04/03/2026

Business type

Types of Jobs - Asset Management

Job title

Senior Client Operations Officer, Clearing Services - Market Solutions M/F

Contract type

Permanent Contract

Expected start date

01/04/2026

Management position

No

Job summary

What is the opportunity?

CACEIS Malaysia is a processing center of operational excellence supporting the European countries across various geographical time zones. Malaysia is one of the operational processing hubs that supports Custody - Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund Platform Services; Data Service Delivery; Entitlements – income and corporate actions and Reconciliations. The country employs a Global Operating Model to maximize efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of our global operations, improve service quality via our ‘centers of excellence’ and to implement/leverage standard processes globally.

As a SCOO of Clearing Services you will be responsible in managing and processing the day-to-day clearing ETD activities, including trade flow monitoring, post trade reconciliation, client reporting, brokerage payables and manage trade data control. The position requires good experience and background in operations including familiarity with ETD product. This person is proactive, team focus, dynamic and he/she adds value by working on a number of simultaneous tasks with minimal supervision while paying special attention to details. Our mission is to perform day-to-day operations in offering transparency and high level of control to our clients regarding ETD clearing process

What will you do?

• Ensure quality and timeliness signoff for Clearing process – trade flow monitoring, post trade reconciliation, client reporting, brokerage payables and manage trade data control.
• Mailbox queries are attended timely to ensure timely resolution.
• Ensure all queries are managed effectively and escalation are sent to the Manager on timely manner.
• Signoff on daily process requirements in line with the agreed timeline.
• Liaise with other department units to ensure a high-quality service.
• Implement processes for team efficiencies and participate in business improvements projects.
• Ensure procedures are updated (in accordance with internal and client policies) and adhered to and where necessary define them.

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Position location

Geographical area

Asia, Malaysia

City

Putrajaya

Remote work

unauthorized

Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Any relevant tertiary education background.

Level of minimal experience

3-5 years

Experience

• Financial industry – Derivative knowledge (ETD product & ETD trade life cycle).
• Experience with Bloomberg & UBIX is an advantage.

Required skills

• Excellent interpersonal skills and networking abilities with clients / business partner.
• Organizational & time management skills.

Technical skills required

Computer Literacy - Intermediate MS Office Excel and Access.

Languages

English