Location: London, Hybrid
Level: Senior Client Manager
We are looking for a Senior Client Manager to join our Deliveroo Media Partnership team In this role, you will be a key commercial and client lead, responsible for growing investment from existing FMCG brands and unlocking new opportunities with those yet to partner with Deliveroo. You’ll forge strong senior-level relationships with brands and agencies, shape compelling media pitches, and influence the evolution of Deliveroo’s media proposition, playing a vital role in elevating Deliveroo as a go-to media owner in the FMCG space.
If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.
At SMG, we hire for the future, which is fast-moving and changing shape Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us—people who are curious, ambitious, and eager to learn, whether as specialists or across teams.
Our culture is everything. If you’re someone who stays honest, stays hungry, stays foolish, and has fun, you’ll feel right at home here.
We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow At SMG, it’s not just about filling a role but building the future together.
We’re proud to be ranked the #1 Best Marketing and Media Agency and to have received World-Class accreditation from Best Companies.
10% discretionary bonus
£1,800 yearly wellbeing fund (on top of your salary!)
Free Headspace subscription
£500 yearly “Learning Fund” for learning
4 extra Wellbeing Days off per year
Summer & Winter conferences + year-round celebrations
4pm finishes every Friday
Flexible and hybrid working
We move fast, adapt quickly, and like to challenge each other. We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team
This isn’t for everyone, but if you thrive in this environment, we’d love to meet you!
You’ll bring:
A proven track record of driving media revenue from FMCG clients
Strong ability to build and grow senior-level relationships with brands and agencies
Expertise in consultative media sales and pitch creation
Strong commercial acumen and experience with pipeline and performance management
A strategic and innovative mindset to help evolve our media proposition
Great collaboration skills, especially cross-functionally
A passion for campaign effectiveness, using insights and data to optimise results
Experience managing and developing direct reports
Your days will be dynamic. You might find yourself:
Developing and executing commercial strategies to grow FMCG brand investment
Building strong, senior relationships with FMCG clients and their agencies
Create compelling pitch content and positioning Deliveroo against other media platforms
Identifying growth opportunities within FMCG
Collaborating with Deliveroo's advertising and FMCG strategic partnerships teams
Managing and mentoring at least one direct report
Delivering high quality, insight-driven campaigns that meet client and business goals
Stay honest. Stay hungry. Stay foolish. Have fun.
Explore what that means to us here
Still Curious?
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We’re the original pioneers in connected commerce marketing. For more than 16 years, we’ve been partnering with major retailers, powering global brands, and building meaningful connections with shoppers.
We simplify the mind-boggling complexity of today’s retail media landscape. We deliver impactful campaigns that connect with people where it matters. We create seamless and personalised shopping experiences. Above all, we deliver amazing results for our partners, driven by our unshakeable desire for growth.
Time after time, we change the game. SMG is home to a world-class suite of commerce advertising capabilities powered by data and cutting-edge technology. We constantly push ourselves, our tech and our industry to discover innovative new ways to connect, sell and grow.
Our brilliant people are the ones who make change happen. Straight-talking, fiercely driven, and with a thirst for challenging the status quo, we’re united in spirit and culture. Positively disrupting retail and creating campaigns with impact, we’re taking everyone with us on extraordinary adventures in connected commerce.
