Job Description

Job Requisition ID: 42054

• Lead a priority client account and help shape strategic client outcomes across Deloitte's Growth business
• Thrive in an innovative, collaborative people culture
• Mentoring, coaching and leadership programs to help you make an impact that matters

Join Deloitte as a Senior Client Account Manager on a 12-month fixed term contract, supporting a priority client account from Sydney or Melbourne and helping the Client Service Team deliver world-class client outcomes.

What will your typical day look like?

Working closely with the Lead Client Service Partner and broader Client Service Team, you'll help turn account strategy into clear action. That means setting governance rhythms, coordinating priorities, driving follow-through and creating the structure that helps a complex account operate with focus and accountability.

A big part of the role is building momentum with senior stakeholders across the client and the firm. You'll support account meetings, leadership engagement, strategic events and communications, while also guiding major pursuits through the sales lifecycle by connecting teams to the right value propositions, support and pipeline activity.

Just as importantly, you'll bring insight and operational rigour to the account. Using forecasting, revenue data, client insights and pipeline reporting, you'll help leaders make better decisions, reduce operational burden and continuously improve how the account team delivers.

About the team

This role sits within Deloitte's Growth business and supports a priority client account as part of the Growth Enablement and Client Service Team environment. You'll work with senior leaders and opportunity teams across the firm to bring together industry insight, growth platforms, relationship assets and firmwide resources in service of the client. It's a highly connected role with real visibility, designed to help the account team stay focused, responsive and client-led.

Enough about us, let's talk about you

You may have all or some of the following skills/experiences:

• 5-7 years' experience in account management, sales enablement, business development, client relationship management, or a similar role
• Experience in professional services, consulting, major account management, enterprise sales or other strategic client environments
• Strong understanding of account strategy, planning, governance and client relationship management
• Knowledge of the sales lifecycle, pursuit management, pipeline management and value proposition development
• Strong analytical skills, including the ability to interpret revenue, forecasting, pipeline and client data to generate insights and actions
• Confidence influencing senior stakeholders, driving accountability and bringing structure to complex or ambiguous situations
• Strong communication, PowerPoint and Excel skills, along with experience using CRM systems and pipeline management tools
• Experience leading or developing support resources would be a bonus

Why Deloitte?

At Deloitte, we focus our energy on interesting and impactful work. We're always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction - whether it be up, moving into something new, or even moving across the world.

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone's perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.

We value in-person connection with our clients and our colleagues. We offer several ways for you to work flexibly so that you can serve your clients, stay connected with your team, and manage your personal priorities.

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.

Next Steps

Sound like the sort of role for you? Apply now, we'd love to hear from you!

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.