Malta International Airport plc

Senior Clerk - Retail & Property

Malta International Airport plc  •  Luqa, MT (Onsite)  •  5 hours ago
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Job Description

Malta International Airport plc is looking for dynamic individuals who are passionate about working with people within an Airport environment, and are willing to continuously learn, develop, and be part of a high-performance culture. This vacancy has arisen within the Retail & Property Department on a full-time basis.

Main Responsibilities:

  • Assisting with the compilation of data for reporting purposes.
  • Checking and processing of cancellation requests.
  • Assisting with general internal and external e-mail requests.
  • Assisting with providing our customers with relevant information related to membership information, booking processes both online and via e-mail.
  • Assisting with internal procedures whereby amendments in booking of services are requested.
  • Assisting with Conference bookings.
  • Carrying out any ad hoc initiatives as requested.
  • To coordinate with the accounts team, and stakeholders with any refunds or / and invoicing issues.
  • Attend all training and meetings provided by the Department and Company to further enrich one’s professional development.
  • To abide by all conditions of work as outlined by the Company through all published policy documents, collective agreement, etc.
  • To report shortcomings immediately to the responsible department when noticing them and making sure that action is taken immediately to deal with them.

Requirements

The ideal candidate should:

  • Have strong administrative and organisational skills.
  • Possess effective communication and interpersonal abilities.
  • Be proficient in common office software applications.
  • Have experience in a similar role.
  • Be capable of working well within a team.
  • Be fluent in English & Maltese (both written and spoken

Benefits

  • Training and opportunities for personal development
  • Recognition and rewards for hard work
  • Medical insurance
  • Free fresh fruit
  • Employee discounts at retail and food & beverage outlets at the airport and Skyparks
  • Free regular health checks and medical tests
  • Unlimited access to SkySpirit gym
  • Staff parking facilities
Malta International Airport plc

About Malta International Airport plc

Malta International Airport connects the Maltese archipelago to over 100 destinations in more than 30 countries. Being Malta’s only air terminal, the airport hosts more than six million passengers annually, of which the majority are inbound tourists. To be able to cater for an ever-increasing number of passengers, the company has consistently invested in the terminal since the airport’s privatisation in 2002, with the Terminal Reconfiguration Project set to be completed in 2018 bringing about the most recent overhaul.

The airport campus itself has grown to provide over 1,500 parking spaces, and 14,000m² of office and retail space housed within SkyParks Business Centre, with projects in the offing set to bring about further expansion. The airport team is guided by a vision of service excellence, which has landed MIA among the top five airports in ACI’s prestigious Airport Service Quality Awards for the past nine years.

To maximise its contribution to Malta’s cultural heritage and environment, MIA set up the Malta Airport Foundation, an independently run non-profit organisation, which will be unveiling three projects in 2018.

Malta International Airport plc is a public company listed on the Malta Stock Exchange, with its shareholders being the Malta Mediterranean Link Consortium (40%), with Flughafen Wien AG owning a 96% share, the Government of Malta (20%), the general public (29.9%), and VIE Malta Limited (10.1%).

Industry
Aviation & Aerospace
Company Size
201-500 employees
Headquarters
Luqa, MT
Year Founded
1991
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