2 vacancies are available
Full-time Permanent 42 hours per week OR
Full-time Fixed Term until April 2027
Working a 2 days, 2 nights 4 off shift pattern
(day shift 06.30 – 18.30, night shift 18.30 – 06.30)
Based London Stansted

Why MAG?

Every year, London Stansted Airport connects 30 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 11,600 jobs onsite and generates around £7.75bn each year for the region.

Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities.  Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:

• Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs
• 24 days holiday plus bank holidays
• Free parking
• Subsidised public transport
• Huge range of company discounts
• 2 volunteering days per year
• Free Virtual GP service, available 24 hours a day, 7 days a week
•Care Concierge service

The role

Duties include: -

• Working within a team cleaning our terminals 24/7 365 days a year to ensure our customers always receive an excellent customer experience.
• Ensuring the successful day to day delivery of cleaning and waste away in the allocated area of responsibility.
• Providing the highest level of service ensuring excellent company standards and a good eye for detail.
• Responding positively, politely, and promptly to all customers and carrying out duties in a professional and courteous manner.
• To ensure COSHH and Health & Safety regulations are adhered to, and any incidents, issues or faults are reported in line with procedures.
• Be responsible for providing support to all areas within the Soft Services delivery including completion of laundry duties, waste away functions, coordination of detailed cleaning schedules, coordination of biohazard equipment and training/supervision & office cleaning.
• Ensure timely fault reporting of any asset failures and health and safety occurrences.
• Reporting any maintenance issues in line with procedures.
• Self-motivated and able to delegate tasks to the cleaning team
• Stocking cleaning cupboards and deputising for the cleaning coordinator when required.

What will make you successful in the role?

Ability to handle heavy equipment and machinery used in cleaning such as using electronically powered scrubbing / polishing / vacuuming machines to scrub, polish, spray and clean floors (after receiving proper instruction and training)

• Ability to walk, bend, push, pull and lift repetitively during working hours.
• Knowledge of COSHH in relation tocleaning chemicals, proper storage, and disposal methods
• Strong team player with excellent communication skills

Basic level of spoken English and IT literacyrequired to understand safety instructions and liaise with customers