Job Description
Position Information
Functional Title
Senior Classroom Technology Engineer
Position Type
Classified
Appointment Type
Regular
FTE %
100%
Work Schedule (if atypical)
This is an onsite position.
University Overview
Embark on an exciting journey with the University of La Verne, where your career aspirations come to life in a vibrant and welcoming environment. Established in 1891, our diverse and inclusive community is more than just a university—it’s a home for passionate individuals like you.
At the University of La Verne, we embody four core values that set us apart—Ethical Reasoning, Diversity and Inclusivity, Lifelong Learning, and Civic and Community Engagement. If you’re fueled by these principles and are eager to make a meaningful impact, your journey begins here.
With a rich history spanning 132 years, the University of La Verne boasts a global Leo Family of 89,000+ accomplished alumni. As the #1 private university in California for social mobility according to U.S. News and World Report 2024, and recently recognized as the 33rd Best U.S. College by the Wall Street Journal 2024, we take pride in our commitment to excellence in education.
Join us in shaping the future, where your passion meets purpose. Come be part of something extraordinary and apply today!
Diversity Statement
The University supports a diverse and inclusive environment where students recognize and benefit from the life experiences and viewpoints of other students, faculty, and staff. Diversity is an active and intentional practice that supports difference and multiplicity to expand knowledge, educate capable citizens, develop the whole person, and serve our local and global communities. Promoting and sustaining diversity is a commitment to educational quality and the creation of positive, respectful learning communities.
Job Description Summary
The Senior Classroom Technology Engineer serves as the senior technical lead for classroom and instructional technology support, ensuring the reliable operation, maintenance, and continuous improvement of classroom A/V and presentation systems across the University.
*Under sample materials, please add Prior A/V design work portfolio *
Minimum Qualifications
- Knowledge of classroom A/V systems, instructional presentation technologies, classroom computers, and related peripherals.
- Knowledge of methods and techniques used to maintain, repair, install, and troubleshoot audiovisual and classroom technology equipment.
- Instructional methods and techniques, presentation technologies.
- Strong customer service orientation and the ability to remain calm, responsive, and professional in time-sensitive instructional settings.
- Ability to communicate technical information clearly and provide effective, user-friendly training and support to non-technical users.
- Ability to coordinate multiple requests, prioritize operational needs, and adapt to changing classroom schedules and support demands.
Preferred Qualifications
- Minimum 5 years of increasing responsibility in classroom technology support.
- Minimum 3 years of classroom technology design.
- Minimum 3 years of supervisory leadsership.
Benefits Summary
Applicants, please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee’s total compensation
Benefits include a comprehensive health and wellness plan, tuition remission program for employee, spouse, and dependent children, a generous contribution to the University’s 403B retirement plan, and a generous time off plan.
Employment is contingent upon successful completion and clearance of a background check and employment verification.
Location
La Verne Main Campus
Number of Vacancies
Physical Demands Summary
The physical demands include the ability to sit, stand, walk, bend, and lift up to 20 pounds occasionally. Clear verbal and written communication is essential, as the position involves frequent interaction with colleagues, clients, or external partners.
The noise level is generally low to moderate. The position may occasionally involve meeting deadlines or managing multiple priorities, which can require sustained focus and mental stamina.
Do the essential functions of this job require lifting?
Yes
If yes, list maximum weight and duration
Up to 30lbs and can hold up to 60 lbs for short periods of time with team lift.
Describe work environment
This position is based in a standard office environment, but will regularly take service calls to classrooms which involve bending, crawling, and working with hands in small spaces.
Duties
Specific Duties
Perform preventative maintenance, inspections, testing, firmware/software updates, and repairs on Audio/Visual and instructional technology systems to maximize reliability and extend equipment life. Maintain, upgrade, and repair classroom technology systems and related digital/analog audiovisual equipment in centrally supported instructional spaces. Respond to urgent classroom incidents and coordinate timely resolution within established SLAs to minimize disruption to instruction.
Percentage Of Time
50%
Specific Duties
Serve as operational lead for the classroom technology support team by assigning and prioritizing work, coordinating shift schedules to ensure instructional-hour coverage, assisting with standard operating procedures, and supporting the onboarding and training of team members or student workers. Support the development, implementation, and continuous improvement of classroom support procedures, operational standards, and service practices.
Percentage Of Time
10%
Specific Duties
Provide training, instruction, and one-on-one support to faculty, staff, and other users on the operation and effective use of classroom technology systems. Offer classroom walkthroughs, usage guidance, and best-practice support for instructional technologies in support of teaching effectiveness. Develop and maintain user guides, standard operating procedures, troubleshooting resources, and internal documentation related to classroom technology services.
Percentage Of Time
20%
Specific Duties
Assist with classroom technology refreshes, equipment replacement planning, and lifecycle tracking for installed systems and devices. Support installation, setup, configuration, and testing of new classroom technology equipment, digital signage, and related instructional systems. Assist in evaluating classroom technology needs and recommending improvements that enhance reliability, usability, and support for instruction.
Percentage Of Time
10%
Specific Duties
Maintain accurate inventory and service records for classroom technology assets, repairs, replacement parts, and support requests.
Percentage Of Time
10%
