Job Description

Requisition No: 873073

Agency: Children and Families

Working Title: SENIOR CHILD PROTECTIVE INVESTIGATOR - 60004384

Pay Plan: Career Service

Position Number: 60004384

Salary: AGENCY TO UPDATE

Posting Closing Date: 04/03/2026

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Senior Child Protective Investigator

Department of Children and Families

Milton, FL

Internal Agency Only

Current employees will be compensated in accordance with the DCF salary policy.

What you will do

This is professional work protecting children, working with families and conducting investigations of alleged abused, abandoned, neglected or exploited children. This position will assume an individual contributor role and be a model of child protection practice to other Child Protective Investigators (CPIs).

How you will make an impact

• Stands in as acting supervisor and completes all supervisory duties and activities when the unit supervisor is away from the office;
• Effectively conducts and completes case consultation with other investigators;
• Be an effective and active model and mentor for other the other investigators in the unit;
• Conducts investigations regarding allegations of abuse, neglect, abandonment and/or special conditions for children;
• Works closely with law enforcement;
• Collects information through observation and interviews with the children, parents, relatives, neighbors, and other parties associated with the case, as well as analysis of criminal, past service history and other records;
• Engages families to understand the family’s perspectives about family dynamics, challenges and solutions, identifies needs and determines the level of intervention needed to include voluntary services or court ordered dependency services;
• Assesses danger threats, child vulnerabilities and caregiver protective capacities in order to determine whether a child is safe or not safe;
• Develops with family and other persons as necessary any required present and/or impending danger plans based on analysis of danger threats in operation;
• Manages and modifies safety plans as necessary during the course of the investigation;
• Arranges emergency placement for any child that cannot safely remain in the home;
• Notifies state attorney, law enforcement, child protection team and other required individuals as appropriate;
• Provides written present and impending danger assessments;
• Completes Risk Assessment on families investigated and explains risk score to family;
• Conducts staffings required for families with risk scores that are High and Very High Risk;
• Presents safety plan and impending danger assessment at case management case transfer staffing and participates in discussion as to recommended follow-up actions;
• Provides families with services linkages to agency and community resources based on needs assessment and provides recommendations for development of case plan to Case Manager;
• Conducts initial/ongoing child present and impending danger assessments;
• Develops with the family a signed Present Danger Plan and a signed safety plan for any identified threats and interventions;
• Notifies state attorney, law enforcement, child protection team and other required individuals as appropriate;
• Schedules and gathers information for and participates in case staffing;
• Prepares appropriate reports/documentation in coordination with Children’s Legal Services and provides testimony in court;
• Maintains thorough documentation in the client records/appropriate information system(s) and maintains organized client files;
• Reports indication of abuse, neglect and/or abandonment to the Florida Abuse Hotline;
• Establishes and maintains cooperative and professional working relationships with organizations and other agencies involved with child protective investigations such as community based providers, Children’s Legal Services, law enforcement, medical personnel, schools, and other community/agency resources;
• Ensures effective communication with deaf or hard-of hearing customers or companions in accordance with the ADA and/or Section 504 and shall manage service records and report this data and any resources and/or training needs to their designated program point of contact.

Qualifications:

• Criteria 1: (a) A high school diploma or GED equivalent AND

(b) Four years of law enforcement experience or active military service (honorably discharged or status that current service reflects serving honorably); AND

(c) Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations AND

(d) Current/Active Child Welfare Certification credentials from the Florida Certification Board AND

(e) Valid Driver License; AND

(f) Must possess operational private vehicle for use in the performance of daily work activities. Selected applicants are required to provide proof of vehicle registration and documentation of the appropriate insurance coverage. The Department provides a Vehicle Insurance Allowance to assist with the cost of insurance coverage due to the use of private vehicle for work purposes.

OR

• • Criteria 2: (a) AA Degree or 60+ credit hours from an accredited college or

university AND

(b) Two years of professional work experience (see examples below) OR two years of law enforcement experience or active military service (honorably discharged or status that current service reflects serving honorably) AND

Examples of Professional Work Experience

Guardian Ad Litem or similar Child Advocate Role

Family Support Worker

Group Home Worker

Teacher's Assistant/Aide

Family Intervention Specialist

EMT

Case Manager

Other welfare, education or medical professional jobs that occur in high-paced, high-stress environments that require critical decision-making to occur.

(c) Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations AND

(d) Current/Active Child Welfare Certification credentials from the Florida Certification Board AND

(e) Valid Driver License; AND

(f) Must possess operational private vehicle for use in the performance of daily work activities. Selected applicants are required to provide proof of vehicle registration and documentation of the appropriate insurance coverage. The Department provides a Vehicle Insurance Allowance to assist with the cost of insurance coverage due to the use of private vehicle for work purposes.

OR

• • Criteria 3: (a) A bachelor’s degree (degree must be conferred at the time of

application). Bachelor’s or master’s degree in social work or related field preferred. (When applying please attach required education, certification or licensure). AND

(b) Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations AND

(c) Current/Active Child Welfare Certification credentials from the Florida Certification Board AND

(d) Valid Driver License; AND

(e) Must possess operational private vehicle for use in the performance of daily work activities. Selected applicants are required to provide proof of vehicle registration and documentation of the appropriate insurance coverage. The Department provides a Vehicle Insurance Allowance to assist with the cost of insurance coverage due to the use of private vehicle for work purposes.

Knowledge, Skills, and Abilities:

• Ability to conduct fact finding interviews and take statements to secure accurate information.
• Ability to conduct field investigations to gather evidence.
• Ability to interact with individuals appropriately.
• Ability to analyze problems and to affect an appropriate course of action.
• Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.
• Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
• Making judgments about or assessing the value, importance, or quality of things or people.
• Observing, receiving, and otherwise obtaining information from all relevant sources.
• Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Additional Information/Requirements

This position will require night, weekend, and holiday work. It has also been designated as an essential position. Incumbents are expected to work during emergency situations or natural disasters and may be required to work before, during and beyond normal work hours/days.

Incumbents may be exposed to possible hazardous conditions in the field.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.

For a more complete list of benefits, visit www.mybenefits.myflorida.com

Growth Opportunities:

With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

Where you will work:

Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you’re never more than 60 miles from a body of saltwater. And if the beach isn’t your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work – Come join our team!

About Department of Children and Families:

Mission The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.

To learn more please visit https://www.myflfamilies.com/

• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
• The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.

• We hire only U.S. citizens and lawfully authorized alien workers.
• Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment

SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov

BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S.

No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here All documentation is due by the close of the vacancy announcement.