Job Description

• Employment Type: Full Time, Fixed Term 2-year role
• Remuneration: Total Remuneration Package
• Location: Kensington with transition to newly renovated office at our Randwick campus, anticipated for October 2026

About UNSW

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work. We aspire to be Australia’s global university, improving and transforming lives through excellence in research, outstanding education and a commitment to advancing a just society.

About the Role

The Senior Change Manager is a strategic leader responsible for designing and driving enterprise-level change strategies across complex digital, physical, cultural, or operational transformations at UNSW. The role ensures successful adoption and sustainment of new ways of working by aligning change approaches with university strategic priorities and managing organisational readiness.

Key responsibilities include providing strategic communications leadership and trusted advisory services to support complex organisational transformation. The role is responsible for developing and delivering integrated communication and engagement strategies that leverage modern channels, digital platforms, and campaign-based approaches to drive awareness, understanding, adoption, and behaviour change.

As digital engagement is increasingly critical to transformation success, the position requires expertise in digital communications, which may include web content development, employee experience platforms, digital marketing practices, audience segmentation, analytics, and channel optimisation. The role champions contemporary communication practices and continuously evolves communications capability across the organisation.

Working across multiple business functions, the position partners closely with Program Leadership, the EPMO, Business Partners, and senior stakeholders to align communication outcomes with strategic objectives. The role may lead a small team and coordinate specialist or matrixed resources to deliver high-impact communication, engagement, and change initiatives.

Responsibilities

• Design and implement comprehensive change management and communications strategies for major transformation initiatives, following university frameworks.
• Conduct change impact assessments and deliver targeted stakeholder engagement and communications
• Advise and influence executive stakeholders and program sponsors to align messaging and communications plans with with business outcomes.
• Establish and track change KPIs, metrics, and benefits realization while managing people-related risks across programs.
• Coach project teams, embedded change managers, and business leaders to uplift internal change management capability.
• Lead internal communications and champion the adoption of new systems, processes, or physical environments.
• Support the continuous improvement of enterprise-wide change frameworks and ensure compliance with safety and values codes.

About You

• Relevant tertiary qualification paired with extensive experience, typically 8 or more years, delivering complex change initiatives in large or matrixed organisations.
• Proven ability to lead strategic change across technology, data, process, and culture, effectively linking change management with broader program planning and business readiness.
• Strong leadership, coaching, and stakeholder engagement capabilities with demonstrated success influencing senior executives and navigating complex governance environments.
• Exceptional written and verbal communication skills for executive audiences, combined with the capacity to thrive in ambiguity and manage competing priorities.
• Advanced analytical, risk management, and problem-solving skills tailored to identifying and mitigating people-related impacts during transformation.
• Experience within higher education or a similarly regulated sector, along with a strong commitment to aligning with institutional values and guidelines.

For further information on the role & responsibilities, please refer to the Position Description.

How to Apply: Submit your CV & cover letter detailing your interest and suitability for the job (as per the skills & experience bullet points in the ) before Sunday 26 July 2026 by 11:55pm.

Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

UNSW Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

• Additional 3 days leave during December festive period.
• Career development opportunities
• Up to 50% discount on UNSW courses
• Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice.
• Discounts and entitlements (retail, education, fitness passport)

Job queries contact: Tai James, Talent Acquisition Consultant

E: tai.james@unsw.edu.au (applications to the address cannot be accepted, please apply online)

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

Pre-Employment Checks

Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

These pre-employment checks may include a combination of some of the following checks:-

• National and International Criminal history checks
• Entitlement to work and ID checks
• Working With Children Checks
• Completion of a Gender-Based Violence Prevention Declaration
• Verification of relevant qualifications
• Verification of relevant professional membership
• Employment history and reference checks
• Financial responsibility assessments/checks.
• Medical Checks and Assessments

Compliance with the necessary combination of these checks is a condition of employment at UNSW.