Job Description

SENIOR CHANGE MANAGER - ENTEPRISE CHANGE SYDNEY/ BRISBANE

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

The Senior Change Manager will lead and deliver end‑to‑end change outcomes across a Divisional change portfolio, collaborating closely with delivery teams, leaders and key stakeholders to embed sustainable change and realise benefits. This position plays a key role in strengthening change capability, aligning initiatives to divisional priorities, and enabling successful adoption in support of Division objectives and customer excellence.

About the role

• Shape and execute change strategies for complex divisional initiatives, providing trusted change management support, and ensuring change impacts are effectively managed across customers, people, processes and technology, with a clear focus on customer outcomes.

• Embed within Divisional initiatives, working alongside leaders and delivery teams to understand the context, priorities and pace of change, and tailoring support accordingly.
• Apply practical, fit-for-purpose change approaches with sound judgement, helping teams move from intent to action and adapt as delivery evolves.
• Surface and make sense of change impacts early, helping teams understand what’s changing, why it matters, and where focused attention is required.
• Anticipate and work through delivery friction, partnering with stakeholders to remove blockers, adapt approaches and maintain momentum.
• Translate change strategy into practical execution, shaping clear, targeted actions across leadership, communication, learning and on‑the‑job support that help people adopt new ways of working.
• Focus on outcomes and adoption, establishing simple, meaningful measures of progress and using insights to continuously improve how change is enabled.
• Apply the Allianz change management approach and methodology building change capability through delivery and empowering teams to collaboratively and innovatively solve problems together.

About you

• Experience managing enterprise scale and complex change programs or projects ideally within financial services.
• Experience in customer‑facing, operational or frontline environments (e.g. call centres, service, retail, operations).
• Certification or demonstrated competency in application of at least one formal change methodology.
• Ability to interpret and analyse complex information, extract meaningful insights and evaluate options for decision making.
• Demonstrated ability to partner and collaborate effectively with senior stakeholders to establish strong professional relationships and influence outcomes.
• Exceptional communication skills and ability to deliver storylines to senior management.
• Highly developed consulting and influencing skills, demonstrating the ability to co-create strategy and valuable analytical solutions with key business stakeholders.

What's on offer

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
• Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.
• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
• For more details about our benefits, visit the Careers site.

About Allianz

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Adjustments and Support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers