Job Description

Personnel Area: Public Transport Services

Branch: Business Improvement

Salary Range: Band 7 $132,572 - $144,942 + Superannuation

Work type: Temporary Full-time

Duration: Up to 3 years

Location: Brisbane Square

Our Business

Public Transport Services plays a vital role in keeping Brisbane moving. From planning for future growth to delivering reliable services today, the division supports a connected, accessible and liveable city.

Our Branch

The Business Improvement branch brings together planning, insights and innovation to shape how Public Transport Services evolves. The team focuses on supporting change, improving ways of working and helping teams successfully adopt new processes and approaches.

The Role

This role focuses on supporting and delivering change across Public Transport Services. You will work closely with leaders and teams to understand impacts, support readiness and help embed new ways of working into day-to-day operations

It is a great opportunity for someone who has experience in change or transformation and is looking to step into a more senior role with greater ownership and influence.

In this role, you will:

• Plan and deliver change projects and initiatives to achieve agreed outcomes
• support and deliver change initiatives that improve how teams operate
• work with stakeholders to understand impacts and support readiness for change
• develop and deliver communication, engagement and adoption activities
• coordinate activities across teams to support smooth implementation of change
• monitor progress and provide clear updates on change outcomes and risks
• identify and manage risks, issues and dependencies related to change
• support project activities where required to enable successful delivery
• provide guidance to support officers to build consistent change practices
• contribute to improving change approaches, tools and ways of working
• build strong relationships to support adoption and sustained outcomes

To be successful you will have:

• experience delivering change initiatives with accountability for outcomes in a complex environment
• practical experience applying change management approaches to support adoption
• strong stakeholder engagement and communication skills
• ability to translate change impacts into clear and practical actions
• strong organisational skills and ability to manage competing priorities
• sound problem solving skills and attention to detail
• ability to work collaboratively with a range of stakeholders
• strong written and verbal communication skills

Desirable:

• experience leading or owning components of change initiatives end-to-end
• formal training or certification in change management (for example Prosci or similar)
• experience working in operational or service delivery environments
• exposure to project delivery in a change or transformation context

Benefits of working for Council include:

• flexible working hours, and flexible arrangements
• free gym and wellness centre
• award winning superannuation fund
• generous leave provisions
• competitive salary.

Benefits of working for Council: CLICK HERE

How to apply: Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position.

This role may require a Criminal History Check, or you may be required to undertake a pre-employment medical assessment to assess your ability to perform the genuine occupational requirements of the role.

For more information: Please call Lillian Moriarty on 07 3178 7205.

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.

Application Closing Date: Sunday 23 August 2026 at 11:55pm AEST.

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.

Council and its employees must follow the Public Sector Ethics Act 1994 (Qld) and the Code of Conduct. This means employees are expected to act with honesty, fairness, and always prioritise the public interest over personal or private gain. The Code of Conduct requires employees to openly disclose any other work they do outside of Council — including paid or unpaid employment, operating their own business or volunteering in certain circumstances — and to manage any conflicts of interest or other risks (such as fatigue) in a way that puts the public interest first. Maintaining employment outside Council does not preclude you from being considered for roles within Council.