Job Description

Job Listing: Senior Catering Sales Manager

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

Location We are seeking an experienced Senior Catering Sales Manager for the LA Music Center.

Unit Description:

The Los Angeles Music Center is one of the largest performing arts centers in the U.S., located in downtown LA. It is a hub for live performances and entertainment.

Principal Function:

The Senior Catering Sales Manager will be directly responsible for the management of sales related functions, including communicating with staff on a daily basis, creating effective new business techniques and maintaining customer service with current clients. The Senior Catering Sales Manager is responsible for creating unique dining experiences by directing, selling, up-selling and actively participating in the planning and production of catered functions. Working closely with clients, as well as with the sales, culinary and operations staff, you are responsible for ensuring that events are coordinated and executed smoothly and in accordance with all client expectations and specifications.

The Senior Catering Sales Manager will focus on the development, implementation and measurement of the revenue objectives contained within the unit's annual marketing plan. You will direct and manage the sales team and all sales activities to meet revenue objectives and attain the top line financial forecast. This includes developing sales with existing business (forecasted group/local business) and executing strategies to develop new business. The Senior Catering Sales Manager will support the planning of and preparation for events according to anticipated attendance, and will provide hands-on management and oversight in the areas of service and F&B operations during events.

Essential Responsibilities:

• Develop and maintain relationships with key clients to promote repeat business and referrals.
• Prospect, solicit, and close new catering business from corporate, social, and group clients.
• Prepare detailed proposals and contracts for client events including pricing, menus, and event logistics.
• Conduct client site visits, tastings, and pre-event meetings.
• Collaborate with culinary, banquet, and operations teams to ensure seamless event execution.
• Meet or exceed quarterly and annual catering sales revenue goals.
• Maintain accurate records of all sales activities, revenue, and pipeline in CRM systems.
• Represent the property at industry networking events, trade shows, and client functions.
• Forecast catering revenue and provide regular sales reporting to leadership.
• Stay current on competitor offerings, industry trends, and customer preferences.
• Mentor and support junior catering sales staff, as needed.

Qualifications/Skills:

• Bachelor's degree in business, hotel/restaurant management or a related field, and/or appropriate combination of education and experience to support on the job effectiveness.
• 5-7 years of catering sales experience, with at least 3-5 years in a management role.
• Prior experience in a similar venue with more than $5M in food and beverage sales.
• Demonstrated financial acumen; P&L accountability and/or contract-managed service experience
• Must possess strong knowledge of food and wine for menu development.
• Must possess strong knowledge of food and beverage financials, operations procedures, controls and administration, as well as awareness and ability to perform all sales-related functions.
• Solid and proven track record for sales and leadership success.
• Tech savvy, with high proficiency in all Microsoft Office programs.
• Demonstrated success in interfacing with a variety of organizational functions and divisions to accomplish tasks.
• Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts.
• Self-starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business outside of retail operations.
• Ability to communicate effectively both orally and in writing.
• Initiative in identifying and resolving problems timely and effectively.

Other Requirements

• Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.
• Hours may be extended or irregular to include nights, weekends and holidays.

Why Join Sodexo Live!?

At Sodexo Live!, we're proud to be experience makers, creating unforgettable moments for people across a wide range of industries and events. We bring that same commitment to our team members by offering a comprehensive benefits package that begins on day one, additional benefits include:

• Health Savings and Flexible Spending Accounts
• Life and Disability Insurance
• Accident, Critical Illness, and Hospital Indemnity Coverage
• Identity Theft Protection
• Adoption Assistance

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.