Job Description

Responsibilities

• Prepare all event documentation and coordinate with sales, hotel departments, and customers to ensure successful delivery of complex hotel events. Ensures compliance with Hotel’s Operating Standards to maintain brand integrity.
• Display leadership in guest hospitality and ensures consistent, high-level service throughout all phases of events. Ensures Catering Sales associate(s) strive(s) to meet or exceed customer expectations. Ensures products and services sold to the Event Planners meet or exceed their expectations, create loyalty, and lead to increased market share.
• Build the unit’s top line revenue by focusing on the post-contractual sale of products and services. Maximizes revenue by upselling contracted products to event planners and services. Identifies revenue opportunities for the hotel based on the event profile.
• Develop packages and menus which drive sales.
• Achieve individual sales goals as agreed with the Director of Catering and Events. Achieve departmental budget and KPIs as assigned.
• Communicate and work closely with Banquet team for all events.
• Participate in departmental action plans and overall market strategy planning.
• Performs other duties as assigned by superiors.

Responsibilities (Con't)

Requirements

• A minimum of 5 years catering sales experience in hospitality industry, with 3 years in supervisory level.
• Degree in hospitality management or related disciplines.
• Ambitions with strong drive to achieve targets, revenue, and profits.
• Able to work under pressure, extend flexibility and meet tight deadlines.
• Effective sales skills to up-sell products and services.
• Knowledgeable in menu planning, food presentation, and banquet and event service operations.
• Strong customer development and relationship management skills.
• Excellent communication skills (verbal, listening, writing) in both English and Chinese (Cantonese and Mandarin).
• Strong presentation and organization skills.
• Must be a team player.
• Ability to use standard software applications, MS Office, event booking systems and floor plan diagram.
• Effective decision-making skills and problem-solving skills.

Personal Data Privacy

We are committed to protecting the privacy, confidentiality and security of the personal data that we hold by complying with the requirements of Personal Data Privacy Ordinance with respect to the management of personal data. Your personal data collected and kept by us, recorded and stored in electronic and paper format, will be used for the purpose of the recruitment purposes and it will be stored for the time period necessary for the purpose for which it was collected.

The provision of your personal data is voluntary, but any refusal to provide such data shall carry with it the impossibility to process the information. It will not be disclosed to any third parties for other unrelated purposes without your prior consent. You have the right to request for accessing and correcting your personal data held by us by contacting Human Resources Department directly at 2280 2734.

We are an equal opportunity employer who welcomes application from all qualified candidates. The information provided will be treated in strict confidence and used only for recruitment purposes. Candidates may be given consideration for other posts within Nina Hospitality Group, and will be informed in due course. Applicants who do not hear from us within four weeks from the date of application may consider their application unsuccessful.