Job Description

Senior Case Manager (Weekends)

Part Time

Step into a senior, high-impact role where your expertise supports women and children
experiencing family violence.

Refuge Victoria is seeking a Senior Case Manager (Weekend) to provide advanced case
management and practice leadership across three refuge sites.

About Refuge Victoria

Refuge Victoria is a leading not-for-profit specialist family violence organisation
providing refuge and crisis accommodation to women and children escaping family
violence. With a proud history of over 40 years, we are Victoria’s largest
provider of crisis accommodation, operating three core and cluster refuges, 15
refuge properties, and holding nomination rights to 35 transitional houses.

We are committed to a strengths-based approach that centres the voices of women and
children. Our services are inclusive and culturally safe, and we are dedicated
to continuous learning and improving outcomes for those who need us most.

About the Role

This is a unique opportunity to work as the senior practitioner across all refuge sites
on weekends, providing critical support outside standard business hours.

You will:

• Deliver specialist case management to women and children experiencing family violence,
• Lead intake, risk assessment, safety planning and crisis response across all sites on weekends,
• Provide secondary consultation and practice guidance to staff,
• Manage complex and high-risk situations with autonomy,
• Ensure consistent, high-quality service delivery across three locations.

As the sole Case Manager on weekends, this role requires confidence, sound judgement and
the ability to work independently while staying connected to a broader team.
This role is required to travel to all three sites in both western and eastern Melbourne on a rotating site roster.

Roster - (Some flexibility available; weekend work is essential)

· Friday: 12pm – 7pm

· Saturday: 10am – 5pm

· Sunday: 11am – 6pm

· Monday: 9am – 12pm

You will bring (key selection criteria):

You are a confident and experienced practitioner who can operate with a high level of
autonomy while supporting others.

To be successful in this role, you will have:

• A Bachelor of Social Work or equivalent qualification, or significant relevant experience
• Extensive experience in family violence case management (minimum 5-8 years).
• Demonstrated ability to manage complex and high-risk cases independently.
• Strong knowledge of the MARAM framework and family violence practice.
• Experience providing practice guidance, leadership, and support to less experienced staff.
• Excellent communication, assessment and decision-making skills.
• The ability to remain calm, thoughtful and responsive in crisis situations.
• Highly developed organisational skills, with the ability to prioritise competing demands and manage a caseload effectively.
• Commitment to strength-based, trauma-informed, and feminist practice approaches.

Why Join Us

· Salary at SCHADS Level 7, plus 12% super and access to salary packaging.

· Opportunity to work autonomously while influencing practice across multiple sites

· Opportunity to shape and contribute to a mission-driven organisation that values integrity, compassion, collaboration and empowerment.

· Meaningful, values-driven work supporting victim survivors

· Friendly work environment with regular supervision and professional development.

Be part of a service committed to supporting people to live safe and free.

Other Requirements

· Current Employee Working with Children Check and Police Check

· Full Victorian Driver’s Licence

· Compliance with Refuge Victoria’s Immunisation policy

· Commitment to Refuge Victoria’s values, child safety standards, and inclusion policies.

Our Commitment to Inclusion

Refuge Victoria is committed to creating a safe, inclusive and responsive organisation that promotes diversity and actively supports inclusion.

We strongly encourage applications from Aboriginal and Torres Strait Islander people,
people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with a disability, and those with lived experience of family violence. In accordance with Sections 12 and 28 of the Equal Opportunity Act 2010 (Vic), this position is open to applicants who identify as women.

How to Apply

To apply, please submit:

• A current resume
• A cover letter addressing the key selection criteria outlined above

Applications will be reviewed as they are received.

Applications Close

10th April 2026