Job Description

You’re someone who wants to create outcomes that have a real impact on the people of NSW.

You're ready to help shape our narrative. Your expertise will amplify the impact of initiatives, foster public trust and ensure our stakeholders are engaged and empowered by what we do.

In this role, you'll:

Support the Campaigns Manager in leading the development and implementation of individual programs of work specific to new projects.

You’ll implement individual programs of marketing and communications initiatives which assist in positively positioning public transport with frequent and infrequent customers and which drives patronage growth, safe behaviour on the roads and waterways, and safe use of the transport network.

You’ll deliver integrated marketing communications that support operational changes to transport services according to marketing activity calendar (timetables/ticketing/service improvement/apps etc.) across all channels, and to promote safety and government policy for safe behaviour on the roads and waterways.

You’ll manage a portfolio of concurrent campaigns at different stages, the role ensures campaigns are delivered effectively, compliantly and with measurable outcomes. You will be comfortable in a fast-paced and fluid environment, where delivery on tight deadlines is critical.

For more information on this position and business unit, view the and information pack

About you

You will bring strong campaign delivery experience, excellent stakeholder management skills, and a high level of attention to detail. You are comfortable operating in a complex, highly regulated environment, and thrive in roles that require juggling multiple priorities, whilst maintaining quality, compliance, and performance outcomes.

For you to be successful within this role you should meet with all, or most of the following criteria:

• 3+ years' experience supporting/delivering end to end communications campaigns, and managing multiple concurrent campaigns
• Solid experience in the development, delivery and management of marketing strategies and projects
• Strong understanding/experience pertaining to the Government Advertising Act
• Proven ability to navigate complex relationships, and remove barriers to drive the desired outcome
• Proven skills in campaign performance reporting, optimisation, and budget management

Preferred but not essential:

• Relevant tertiary qualification

You will support the development and delivery of inclusive marketing strategies and campaigns that engage culturally and demographically diverse communities across Transport for NSW. Ensuring all communications are accessible and representative of people of varied sexualities, gender identities, abilities, ages, and backgrounds. You will help in providing end to end, data informed advice to strengthen engagement, build trust in the TfNSW brand, and foster lasting community connections.

This is a permanent flexible hybrid role. 50% of your time will be based from our offices at Macquarie Park.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers

Flexible work options may be available. Learn more via Flexible work options and policy

Apply today

Applications close 11:59 PM, Sunday 17th May 2026.

For more information about this role, please contact KEVIN.DORAN@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

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