ShopBack

Senior / Campaigns & Merchant Marketing Associate

ShopBack  •  Kuala Lumpur, MY (Onsite)  •  1 month ago
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Job Description

Our Journey


The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 60 million shoppers across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$800 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.
Join our high-energy marketing team where you can bring brand campaigns to life! We're seeking a dynamic local marketing expert with excellent project management skills, who thrives in fast-paced environments, to scale and manage merchant / category campaigns with Singapore's top brand partners across F&B, Fashion, Beauty, and Home & Living.
If you're energized to bring campaigns connecting brands with consumers, and working alongside ambitious teammates, this could be the perfect opportunity for you!

Your Adventure Ahead

  • Drive user growth across all customer segments, including new user acquisition and retention, and revenue for ShopBack Pay in Singapore.
  • Work with top brand partners across various categories (F&B, Fashion, Beauty, Home & Living) to plan and implement B2C marketing campaigns.
  • Manage end-to-end marketing; Crafting compelling pitch decks for brand launches, Negotiation with brand partners, Execution of campaigns across in-app, offline, social media, CRM, paid ads and influencer marketing.
  • Project manage and scale up core marketing programmes to drive merchant participation and revenue and continuous optimisation of communication channels to drive performance.
  • Collaborate cross-functionally with operations, social media, graphic designers, business development and account management teams to drive business goals for ShopBack and brand partners.
  • Be data-driven in measuring campaign performance, identifying scalable opportunities and delivering actionable insights into winning strategies.

Essentials to Succeed

  • 3-5 years relevant experience in campaigns/marketing/business building experience, preferably within offline retail and/or e-Commerce and/or payments environment.
  • A driven, independent, highly motivated and result-oriented individual.
  • Proactive can-do attitude, problem solving skills and good team player.
  • Strong analytical skills, use data to inform decision making and measure campaign effectiveness.
  • Good interpersonal skills with strong expertise in managing relationships with internal and external stakeholders.
  • Excellent project management skills to manage a wide range of brand partners and deliver under tight timelines
  • Ability to think creatively and strategically, develop innovative solutions to business problems.
  • Demonstrated use of AI tools (e.g. ChatGPT, Cursor) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.

ShopBackers' DNA

  • Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
  • Hunger - We value hard work, and having relentless drive.
  • Speed - We move fast and have a bias for action, all to deliver maximum impact.
  • Impact - We focus on results, always aiming for the best possible outcomes and timelines.
  • Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

 

Exclusively for ShopBackers

  • Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
  • Be part of a winning team on a journey to global scale.
  • Competitive compensation based on your performance.
  • Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!
ShopBack

About ShopBack

ShopBack started as a spark of inspiration one night in 2014 when Henry and Joel were brainstorming ideas in Henry’s car. That lightbulb moment — earning Cashback while shopping online — was just the beginning. Fueled by the countless possibilities, the team locked themselves in a hotel room for 24 hours to code the very first prototype. Their mission? To revolutionize shopping by helping advertisers market more cost-effectively, while making every purchase more rewarding for shoppers.

Today, ShopBack is the leading shopping, rewards, and payments platform in Asia-Pacific, empowering 50 million shoppers across 13 markets. With 20,000+ partners and over half a million transactions daily, we’re redefining the way the world shops. As we expand globally, we’re looking for adventurous, driven individuals to help us build The World’s Most Rewarding Way to Shop : https://careers.shopback.com/

Merchants and brand partners interested in collaborating can connect with us here : https://corporate.shopback.com/partnerships

Industry
IT & Software
Company Size
501-1,000 employees
Headquarters
Singapore, SG
Year Founded
2014
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