Bank of China (Hong Kong)

(Senior) Business Technology Manager (Production Command)

Bank of China (Hong Kong)  •  Hong Kong, HK (Onsite)  •  12 hours ago
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Job Description

Responsibilities:

  • Act as an on-site commander, responsible for handling emergency incidents
  • Lead the recovery team in responding to and resolving IT emergency incidents
  • Dispatch related teams for immediate action, managing the impact of incidents to minimize damages
  • Troubleshoot issues across the entire technology stack, including hardware, application and network
  • Participate in change control management meeting for various versions, reviewing production plans and emergency plans
  • Collaborate with senior management to enhance IT emergency case management procedures
  • Conduct post-incident reviews to identify root causes and prevent recurrence

Requirements:

  • Degree holder or above in Computer Science, Information Technology or related disciplines
  • 10+ years of experience in application development / IT infrastructure is preferred (Candidates with less experience may be considered for the Business Technology Manager role)
  • Experience with banking systems is highly preferred
  • Solid experience to liaise with all relevant parties within the IT department
  • Strong interpersonal, communication, presentation and problem-solving skills
  • Self-motivated, open mindset, ownership mindset, excellent problem-solving and troubleshooting skills, accompanied by a strong "can-do" attitude
  • Able to work independently and under pressure
  • Good command in both spoken and written Chinese and English, with a preference for proficiency in Mandarin
Bank of China (Hong Kong)

About Bank of China (Hong Kong)

Bank of China (Hong Kong) Limited (“BOCHK”) is a leading commercial banking group in Hong Kong with strong market positions in all major businesses. We have the most extensive local branch network and diverse service platforms in Hong Kong, including more than 190 branches, 280 automated banking centres, efficient e-channels of over 1,000 self-service machines, as well as Internet and Mobile Banking services. We offer a comprehensive range of financial, investment and wealth management services to personal, corporate and institutional customers. To implement the overseas development strategy of BOC Group, we strive to drive our regional development by expanding our business in the Southeast Asian region. Our branches and subsidiaries have been extended to Southeast Asian countries such as Thailand, Malaysia, Vietnam, the Philippines, Indonesia, Cambodia, Laos and Brunei, with the provision of professional and high-quality financial services to local customers. We will also expedite our development into a top-class, full- service and internationalised regional bank.

BOCHK is one of the three note-issuing banks and the sole clearing bank for Renminbi (“RMB”) business in Hong Kong. With our strong RMB franchise, we are the first choice of customers in this business.Through the deep collaboration with our parent bank, BOC, we provide a full range of high-quality crossborder services to multinationals, cross-border customers, mainland enterprises going global, central banks and super-sovereign organisations.

BOC Hong Kong (Holdings) Limited, BOCHK’s holding company, is one of the largest listed companies on the main board of the Stock Exchange of Hong Kong, with stock code “2388” and ADR OTC Symbol “BHKLY”.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
, HK
Year Founded
Unknown
Website
bochk.com
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