Posting number: 26-01684HS-01
Department: Human Services - Information, Technology & Support
Job classification: Business Systems Analyst III
Posting type: Open
Categories: IT and Computers
The Human Services- Information, Technology, and Support Division (ITSD) is recruiting for a Senior Business Systems Analyst-Project Lead* to serve as a senior member of the Business Relationship Management (BRM) team supporting Human Services business operations.
The Senior Business Systems Analyst- Project Lead serves as a strategic liaison between business departments, information technology teams, vendors, and other stakeholders. The incumbent will lead complex technology and business application initiatives while providing advanced business analysis, project leadership, requirements management, process improvement, testing coordination, and stakeholder engagement.
The ideal candidate will have demonstrated experience independently leading complex projects from initiation through implementation and transition to operational support. The successful candidate will serve as a primary point of contact for assigned initiatives, translating business objectives and operational needs into actionable technology solutions while balancing customer expectations, technical constraints, scope, priorities, risks, resources, and timelines.
*Official job title: Business Systems Analyst III; for more information refer to Business Systems Analyst III job description.
To review job-specific benefits, refer to: Summary of Benefits and the Memoranda of Understanding (MOU).
The County also offers an alternative Modified Benefits Option (MBO) that provides a wage differential.
Paid time off, health and wellness, professional development, tax savings plan, work-life balance, and retirement.
Pre-Employment Process: Incumbent must successfully complete a background investigation (fingerprinting and work history/education check) in addition to a job-related physical exam, including a drug test.
Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation.
Shift: Some positions require availability for night and swing shifts, weekends, and on-call, including holidays as needed. Indicate availability on application.
Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Candidates must be able to present their legal right to work in the United States.
Candidates MUST meet the required experience and education in order to qualify.
REQUIRED EXPERIENCE: Three (3) years full time equivalent experience, within the past five (5) years, in a production environment performing business systems analysis and one (1) year managing IT projects, while leading IT staff. Must include three (3) years of full-time equivalent experience in at least four (4) of the following areas: requirements gathering, end user acceptance testing, process mapping, workflow diagramming, documenting business rules, feasibility studies, and cost/benefit analysis.
Be sure to indicate all qualifying experience in the work history section of your application, as well as in responses the supplemental questionnaire.
REQUIRED EDUCATION: Thirty (30) semester (45 quarter) units of completed college level coursework from and accredited** college or university in information technology, business administration or a closely related field.
EDUCATION SUBSTITUTION: One (1) year of additional qualifying experience may substitute for the required education
Applicants must submit a list of coursework or unofficial transcripts, unless a Bachelor's degree has been conferred in a qualifying field.
**Qualifying degrees and coursework must be conferred by institutions accredited by an accrediting body recognized by the U.S. Department of Education. Degrees earned outside the United States must be accompanied by an evaluation from a recognized credential evaluation service verifying U.S. equivalency.
The desired candidates will possess:
There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.
Please complete and submit the online employment application and supplemental questionnaire for consideration before 5:00 PM PT, FRIDAY, OCTOBER 2, 2026. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.
If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline.
Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy.
For more important details, review the Applicant Information and County Employment Process.
San Bernardino County is a diverse public service organization serving America’s largest county that for two consecutive years has led the nation in awards for innovation, efficiency, and outstanding public service. We are governed by an elected Board of Supervisors and dedicated to creating a community where nearly 2.2 million residents can prosper and achieve well-being in fulfillment of the Countywide Vision. It is comprised of 42 departments and agencies, which are staffed by more than 23,000 public service professionals who provide a wide range of vital services in the areas of public safety, health care, social services, economic and community development and revitalization, fiscal services, infrastructure, recreation and culture, and internal support.
