Job Description

Preferred candidate will be located in Kennesaw, GA, Dallas, TX or Riverwoods, IL.

As a Senior Business Systems Analyst, you will engage in advanced system analysis and work closely with stakeholders to drive improvements in our IT infrastructure. You’ll be responsible for significant contributions to project goals and system enhancements, ensuring seamless integration and optimized performance.

Responsibilities:

• Conduct comprehensive evaluations of system requirements and enhancements.
• Lead the translation of business requirements into technical documentation.
• Create and maintain complex documentation for system functionality.
• Oversee and conduct user and system testing with general supervision.
• Develop advanced user manuals and training programs.
• Manage database maintenance and updates independently.
• Coordinate and monitor project schedules and milestones.
• Provide expert-level system troubleshooting and user support.
• Analyze feedback and data to suggest and implement process changes.
• Deliver detailed presentations and reports to senior stakeholders.

Skills:

• 5+ years experience in a systems analyst role working with customer facing platforms
• Analytical Skills: Advanced skills in comprehensive requirements and system analysis. Experience with API testing tools such asPostman is required.
• Communication Skills: Advanced skills in stakeholder communications.
• Documentation: Mastery in creating and maintaining complex technical documents.
• Project Management: Competent in managing project timelines and deliverables.
• Problem-Solving: High-level troubleshooting and resolving issues.
• Technical Understanding: Extensive understanding of diverse system architectures.
• Collaboration: Strong team collaboration and leadership in coordination.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$85,600.00 - $149,400.00 USDThis role is eligible for Bonus.

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.