Job Description

Job Classification:

Technology - Agile, Delivery, & Product

Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you’ll unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions.

Your Team

As a Senior Business Systems Analyst on the GI Notice of Sale to Claims Journey you will partner with product owners, tech leads, designers, engineers and delivery professionals to improve API Enablement with customers. You will act as the primary interface between Technology and specific business areas, identifying business unit requirements, creating project and process specifications, coordinating with project teams, and ensuring adherence to schedules and budgets to solve sophisticated business problems, deploy innovative products, services and experiences to delight our customers! In addition to applied analytical and technical experience, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous learning focus to all that you do.

Here is What You Can Expect on a Typical Day

• Support the Director Business Systems Analyst and Product Owner setting ambitious and clear product vision, and communicating ‘the story’ effectively to key stakeholders and the rest of the team Beginning to identify opportunities to provide input to the team & coach others with occasional guidance
• Works on solving extremely complex problems in which analysis of situations or data requires an evaluation of intangible variables
• Collaborate with product owners in understanding needs and defining feature stories, tech leads in defining technical design and other team members to understand the system end-to-end and deliver robust solutions that bring about business impact
• Work on significant and unique issues where analysis of situations or data requires an evaluation of intangible variables and may impact future concepts, products or technologies
• Works on extremely complex problems in which analysis of situations or data requires an evaluation of often complex variables related to technology and/or data. Exercises independent judgment in developing methods, techniques and evaluation criteria for obtaining results.
• Own the end-to-end product strategy from inception and determine business value once solution enters production
• Ensure alignment of product features and stories, i.e., review, give feedback, and prioritize user stories in line with product vision
• Understands the vision and owns aspects of the product management/roadmap activities

The Skills & Expertise You Bring

• Bachelor of Computer Science or Engineering; Analytics or experience in related fields
• Experience with agile development methodologies and Test-Driven Development (TDD)
• Knowledge of business concepts, tools and processes that are needed for making sound decisions in the context of the company's business
• Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges
• Excellent problem solving, communication and collaboration skills
• Applied experience and/or expertise with several of the following:
  • Project/Product Management: Planning, Progress Monitoring and Status Reporting, including visualization of works; Scaling Agile – Organizing, synchronizing multiple teams setup Estimations, ROI, project life cycle
  • Effective Communication: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Ability to facilitate dialogue at the right level of detail for all members of the Agile team.
  • Decision-Making & Critical Thinking Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
  • Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.
  • Interpersonal Relationships: Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner. Ability to work seamlessly with business partners and software developers alike in a liaison role.
  • Financial Acumen Knowledge of understanding of financial concepts, tools and processes and how financial metrics are used to monitor and drive outcomes. Includes understanding of company accounts/metrics (ex: balance sheet, profit/loss, cash flow, budget & forecast).
  • Analytical Thinking Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
• Preferred qualifications:
  • Group Insurance Knowledge
  • SQL and Data experience
  • External Customer Facing skillset

You’ll Love Working Here Because You Can

Join a team and culture where your voice matters; where every day, your work transforms our experiences to make lives better. As you put your skills to use, we’ll help you make an even bigger impact with learning experiences that can grow your technical AND leadership capabilities. You’ll be surprised by what this rock-solid organization has in store for you.

What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $89,000.00 to $147,000.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

• Market competitive base salaries, with a yearly bonus potential at every level

• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave

• 401(k) plan with company match (up to 4%).

• Company-funded pension plan.

• Wellness Programsincluding up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.

• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.

• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.

• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.

If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com

If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.comto request assistance