Razer Inc.

Senior Business Support Specialist

Razer Inc.  •  Shah Alam, MY (Onsite)  •  4 months ago
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Job Description

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

This employee plays a key role in providing high-quality operational support to the Business Development team. This role involves coordinating with internal and external stakeholders to address customer needs and resolve issues. The Specialist will also assist in coordinating marketing campaigns and merchant re-training arrangements, ensuring alignment with business objectives.

Key Responsibilities:

1. Stakeholder Coordination

  • Act as a key point of contact for inter-departmental coordination, addressing customer needs and resolving issues efficiently.

  • Liaise with internal stakeholders (e.g., Marketing, Finance, Operations) to support business initiatives.

  • Assist in coordinating with external stakeholders, including merchants and partners, to ensure smooth execution of business activities.

2. Marketing Campaign Support

  • Assist in planning and executing marketing campaigns in collaboration with the Business Development team.

  • Coordinate with merchants and internal teams to ensure campaign requirements are met.

  • Monitor campaign progress and provide regular updates to the Assistant Manager.

3. Operational Support

  • Provide day-to-day operational support to the Business Development team, ensuring seamless execution of tasks.

  • Support HOD in managing team workflows and priorities.

4. Reporting and Analysis

  • Assist in preparing regular reports on business support activities and campaign outcomes.

  • Provide actionable insights to HOD and Business Development team.

  • Prepare and review formal documents, reports, and presentations for the Business Development team.

  • Maintain an organized repository of documents for easy access and reference.

5. Preparation for AI Adoption

  • Document processes for AI Integration.

  • Identify automatable tasks for AI automation.

  • Additional Job Description

Pre-Requisites :

  • Diploma/Bachelor’s degree in Business Administration, Marketing, or a related field.

  • Minimum of 2 years of experience in business support, project management, administration, or a similar role.

  • Experience in stakeholder coordination and report preparation.

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant tools.

Key Competencies:

  • Excellent communication and interpersonal skills.

  • Proficiency in document preparation, report writing, and presentation.

  • Ability to coordinate effectively with multiple stakeholders.

  • Detail-oriented with a focus on accuracy and quality.

  • Problem-solving mindset with a proactive approach.

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

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Razer Inc.

About Razer Inc.

Razer™ is the world’s leading lifestyle brand for gamers.

The triple-headed snake trademark of Razer is one of the most recognized logos in the global gaming and esports communities.

With a fan base that spans every continent, the company has designed and built the world’s largest gamer-focused ecosystem of hardware, software and services.

Razer’s award-winning hardware includes high-performance gaming peripherals and Blade gaming laptops. Razer’s software platform, with over 70 million users, includes Razer Synapse (an Internet of Things platform), Razer Chroma™ (a proprietary RGB lighting technology system), and Razer Cortex (a game optimizer and launcher).

In services, Razer Gold is one of the world’s largest virtual credit services for gamers, and Razer Fintech is one of the largest online-to-offline digital payment networks in SE Asia.

Founded in 2005 and dual-headquartered in Irvine and Singapore, Razer has 18 offices worldwide and is recognized as the leading brand for gamers in the USA, Europe and China.

Industry
Hardware & Semiconductors
Company Size
1,001-5,000 employees
Headquarters
Irvine, CA
Year Founded
2005
Website
razer.com
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