Job Description

We are working closely with local authority in Liverpool to assist with the appointment of a Senior Business Support Officer, on a 3-months contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay £16.50- £21.59 per hour

The Senior Business Support Officer (SEND) provides high-quality administrative and operational support to the Special Educational Needs and Disabilities (SEND) team, ensuring the effective and timely processing of Educational Health and Care Plans (EHCPs) and statutory SEND documentation. The role supports the smooth delivery of SEND services by coordinating administrative processes, maintaining accurate reporting systems, monitoring statutory timelines, and supporting casework officers and management within the Education service.

Responsibilities:

• Provide comprehensive administrative support to the SEND team to ensure the efficient processing and management of EHCPs and statutory SEND documentation.
• Monitor and maintain SEND action trackers, inboxes, workflow systems, and case management records to ensure timely follow-up and completion of tasks.
• Process requests for Education, Health and Care (EHC) needs assessments and ensure accurate record keeping throughout assessment stages.
• Ensure all administrative processes are compliant with SEND legislation, local authority procedures, data protection requirements, and statutory deadlines.

Qualifications:

• GCSEs (or equivalent) including English and Mathematics.
  
• Training or experience in SEND administration, education services, or local authority business support is advantageous.

Essentials

• Previous experience in a Senior Business Support, Administrative, or Clerical role within a local authority, education, or public sector environment.
• Proven experience processing complex administrative workflows and maintaining statutory timelines.
• Strong understanding of SEND, education services, and local authority administrative processes, policies, and procedures.
• Advanced ICT proficiency, particularly in Microsoft Office applications, including Excel, Word, Outlook, and reporting systems.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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