Job Description

Senior Business Support Administrator

Department: Specialist Advisory

Employment Type: Permanent

Location: Cardiff Office

Menzies is an equal opportunities employer which means that we recruit, employ, train, pay, and promote regardless of race, religion, national origin, gender, sexual orientation, disability or age. We are building a first-class team and, to do so, we know that we need a diverse mix of talented people doing their best work.

If you’re ready to make an impact, lead with purpose, and work in a place where your voice truly matters, keep reading!


We have a great opportunity for a Senior Business Support Administrator to join our team in the Cardiff office

This is a great opportunity for someone who enjoys providing vital support services to partners and team members, ensuring the smooth running of the department nationally and for the Cardiff office.

Why Menzies?


At Menzies, our culture is our cornerstone We blend technical excellence with genuine care for our people and clients. With over 1100 colleagues in the UK, we’ve built a culture based on shared values and mutual respect. Here’s why you’ll love working with us:
🌟 People First Our work-life balance isn’t just talk. From agile working to generous leave, we create space for what matters to you and this is why we were recognised as one of the Best Places to Work 2024 and 2025
🌟 Work with Inspiring Clients You’ll be working with a range of clients so no two days will be the same.
🌟 Collaborate Across The Firm Working with various people across the firm to raise the profile of Menzies Academy
🌟 Innovate with Purpose We’re always looking for better ways to work—leveraging tech, simplifying complexities, and delivering value.
🌟 Empathy at Our Core We don’t just serve our clients; we build trusted relationships that stand the test of time.

Key Responsibilities

Here’s what you’ll be doing:
Provide high-level administrative and organisational support to partners and directors, including managing correspondence, coordinating meetings, arranging travel and accommodation, processing expenses, and supporting events and client communications. The role also involves assisting with financial administration and ensuring the smooth day-to-day running of partner and director activities

Oversee the efficient operation of the office environment, including reception and client hospitality, telephone handling, office supplies, facilities coordination, IT liaison, health and safety support, and records management. Additional responsibilities include supporting onboarding activities, assisting with client administration and document preparation, and providing cashiering support through payment processing, bank reconciliations, transaction posting, and daily banking administration.

Skills, Knowledge & Expertise

What We’re Looking For:
We’re seeking a proactive, organised, and personable individual who enjoys working in a fast-paced professional environment and takes pride in delivering exceptional support. This is a fantastic opportunity for someone who thrives on variety, enjoys working with people, and wants to be a valued part of a supportive and collaborative team. 🌟

The ideal candidate will have:🕒 Excellent time management and organisational skills 🔍 Strong attention to detail and a quality-focused approach 💡 The ability to use initiative and work independently 📋 Confidence in prioritising and managing a varied workload 🤝 Strong relationship-building skills with colleagues and clients at all levels 🔒 A professional, discreet, and confidential approach 👥 A positive and supportive team-player attitude 🔢 Confidence working with numerical data 😊 A proactive and positive mindset

We’d love to hear from candidates who:🚀 Enjoy learning and building on previous experience 📈 Take pride in delivering accurate, high-quality work on time 🤗 Bring a collaborative and helpful approach to the workplace 🧠 Are adaptable and able to support a busy and dynamic office environment 💼 Have previous administration or business support experience
Join us and become part of a friendly, professional team where your contribution truly makes a difference! ✨

Job Benefits

Why Join Us?
At Menzies, we know that success starts with our people. That’s why we offer:
🌍 Career Development From learning opportunities to career coaching, we’ll help you achieve your goals.
🌍 Competitive Benefits Private medical cover, pension matching, and enhanced parental leave, to name a few.
🌍 Flexibility That Works for You Agile working is embedded in our culture.
🌍 Perks That Go Beyond From volunteering days to wellbeing initiatives, we care about your whole self.

To find out more about our benefits please read here