Job Description

Please note:

• Current work authorization for Canada is required for all openings.
• This is a regular, full-time role.
• You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.

The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

At Fidelity Canada, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms. Fidelity Clearing Canada’s core values for solution delivery are centered around transparency, leadership, and collaboration.

The Opportunity

The Senior Business Performance Management Analyst, reporting to the Manager, Business Performance Management, is responsible for defining, developing, and managing solutions that improve organizational performance through data-driven insights, reporting capabilities, and scalable data products.

The role sits at the intersection of business strategy, data analytics, and technology. It ensures that stakeholders have the tools and intelligence needed to drive operational excellence and strategic decision making.

The successful candidate will build information delivery systems/processes that support the established scorecard framework as well as design custom reports/tools that compliment the performance system. This will involve creating innovative, yet efficient, delivery mechanisms both independently and through collaboration.

The ideal candidate is a strategic thinker with strong analytical capabilities, excellent communication skills, and a passion for building products that unlock measurable business value.

What You’ll Do

Product Strategy & Vision

• Develop and maintain a clear product vision and roadmap for business performance tools, dashboards and analytical capabilities.

• ​Align product direction with organizational goals, performance targets and operational requirements.

Technical & Analytical Leadership

• ​Work with Business Unit Support to track and report key performance indicators (KPI’s) across the organization.
• ​Partner with technical teams to oversee the build and enhancement of data flows from raw source data to curated analytical datasets.
• ​Leverage business intelligence tools to ensure that end-users can access the data needed to make business decisions.
• ​Ensure ETL processes meet business requirements for data timeliness, quality and scalability.
• Build semantic data layers where needed to integrate datasets for AI adoption.

Dashboard and Organization ​​& Certifications

• ​Build and administer a dashboard certification program across Fidelity utilizing industry’s best practices to ensure data quality and accuracy.
• ​Ensure that data is accessible across the firm by maintaining an inventory of all dashboards and their certification level.

Governance & Quality

• ​Ensure data quality, integrity and consistency across all performance products and ETL environments.
• ​Maintain compliance with data governance standards, security policies and regulatory requirements.

What We’re Looking For

• ​​5+ years’ work experience in planning, designing, developing and performing complex analytical reporting​ or relevant work experience
• Experience deciphering complex data and effectively communicating results required
• ​Experience managing data-driven or analytical products (dashboards, reporting platforms, performance management tools)​ required

The Following are Assets:

• Knowledge and experience in financial services, with a focus on the investment industry
• Experience in Data Pipeline design and ETL
• Experience in programming languages such as Python
• Certification in MS Office, SAP, KNIME, Snowflake, Tableau

The Expertise You Bring

• ​Working knowledge of database architecture and design concepts.
• ​Familiarity with SQL, data modeling & optimizing ETL pipelines that support reporting, analytics, and performance management.
• ​Lead complex projects with multiple components and integrate efforts of others while delivering within stated timelines.
• Experience in applying and adapting various modeling concepts to help solve practical business problems
• ​Understand industry/market and apply knowledge to bring analysis to peers, clients and management.
• ​Stay abreast of emerging technologies and theories within the financial industry and share associated expertise with peers, clients and management.
• ​Solid ability to negotiate diplomatically.
• ​Build enduring communication channels with business partners at all levels.
• ​Proven ability to be clear and concise in explanations of complex topics when necessary (both verbally and in writing).

Total Rewards That Reflect Your Impact:

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow.

For this role, your total rewards include:

• Base Salary and Discretionary Performance Bonus: A competitive annual range of $105,000 to $ 140,000, based on your experience and qualifications.
• RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference.

Some of the ways we’ll help you feel valued and supported as part of our team:

• Flexible working arrangements - 100% remote, hybrid, and in office options
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

• Canada's Top 100 Employers
o Greater Toronto's Top Employers
o Canada's Top Family-Friendly Employers
o Canada's Top Employers for Young People

• Great Place To Work® Certified
o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Today's Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams

• LinkedIn Top Companies in Canada

• Human Resource Director (HRD) - Best Place To Work
o HRD - 5-Star Benefit Program
o HRD - 5-Star Diversity & Inclusion Employer

Designations
• Canadian Compassionate Companies – Certified
• Benefits Canada's Workplace Benefits Award - Future of Work Strategy
• TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
• Canadian HR Reporter's Most Innovative HR Team