
At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions—even billions—in value leakage, we help businesses plan smarter and faster.
This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains.
POSITION: Senior Business Operations Specialist LOCATION: 1501 Lyndon B Johnson Fwy, Ste 140, Dallas, TX 75234 [and various unanticipated locations throughout the U.S.; may telecommute/work from home]
POSITION: Senior Business Operations Specialist
JOB LOCATION: 1501 LBJ Freeway, Suite 140, Dallas, TX 75234 [and various unanticipated locations throughout the U.S.; may telecommute]
Senior Business Operations Specialist needed by o9 Solutions, Inc. in Dallas, TX [and various unanticipated locations throughout the U.S.; may telecommute ]to Participate in process and business requirements sessions with client and document to-be business process leveraging industry best practices. Work with
clients to identify and collect data, such as historical sales, shipment, inventory, logistics, and other operations / supply chain data from sources like databases, Excel sheets, emails, and others. Ability to convert business logic to technical platform design, including knowledge of platform infrastructure. Work
closely with architects and directors to develop clear functional and technical design, document data requirements, and build complex datasets. Lead requirement/design sessions with the client, and take ownership of end-to-end solution design. Configure a technical specification document and tool configuration in the o9 platform, as per the design, to solve deep operations / supply chain problems and institute rigorous performance monitoring systems. Use mathematical models, predictive methods, statistical techniques, optimization algorithms and simulations to analyze, manipulate and interpret large enterprise data and provide business insights and data visualization to the client management. Be proficient in statistical and optimization tools and programming languages to conduct data integration through extraction, transformation, and loading (ETL) and create models to generate time series forecasts and operational plans. Work with internal Research and Development teams to resolve solution gaps and deploy fixes in the customer environment. Create and execute workflow and data analytics test-cases, document issues, and track progress at resolving issues. Ability to design and implement a testing protocol, with support from junior analysts, with the end goal of automating testing. Work with client, cross-functional teams, and IT and business stakeholders, to ensure successful planning and execution of projects. Plan, develop and deliver Super User and End User training, for a global user base. Lead/assist a team, through the full lifecycle of a supply chain planning solution implementation including business requirement gathering, solution design and development, UAT/SIT, go-live/cutover, and value realization. Assist Solution Architects to track deliverables, manage scope creep, coordinate among different workstreams, and ensure that post go-live support drives measurable benefits for the client. Utilize agile methodology to deliver large scale enterprise implementations. Convert business logic to technical platform design. Collect and convert business requirements to user stories, test cases and solution design. Utilize Statistical, Optimization, and Simulation skills through software tools and packages including Python, R, SAS. Apply knowledge of spreadsheets and software including Advanced Microsoft Excel and Google Sheets, document processing including Microsoft Word and Google Docs, and presentation including Microsoft PowerPoint. Apply knowledge and training in databases including SQL Server, and MySQL and languages including SQL, MDX, and T-SQL. Apply analytical techniques and data mining knowledge. Handle and process large amounts of data Use SSIS (SQL Server Integration Services) for ETL (Extract, Transform, Load) purposes of large datasets, to automate and manage data movement between different systems. Use Azure DevOps for Project Planning and Tracking, Sprint Management, User Stories Management. Use ServiceNow platform for Incident and Problem Management. Utilize Project Management experience.
MINIMUM REQUIREMENTS: Requires a Master’s degree, or foreign equivalent degree in Supply Chain Management, Industrial Engineering, or Mechanical Engineering and two (2) years of experience in the job offered or two (2) years of experience in a related occupation leading/assisting a team, through the full lifecycle of a supply chain planning solution implementation including business requirement gathering, solution design and development, UAT/SIT, go-live/cutover, and value realization; utilizing agile methodology to deliver large
scale enterprise implementations; converting business logic to technical platform design; collecting and Sensitivity: Confidential converting business requirements to user stories, test cases and solution design; utilizing Statistical, Optimization, and Simulation skills through software tools and packages including Python, R, SAS; applying knowledge of spreadsheets and software including Advanced Microsoft Excel and Google Sheets, document processing
including Microsoft Word and Google Docs, and presentation including Microsoft PowerPoint; applying knowledge and training in databases including SQL Server, and MySQL and languages including SQL, MDX, and T-SQL; applying analytical techniques and data mining knowledge; handling and processing large amounts of data; using SSIS (SQL Server Integration Services) for ETL (Extract, Transform, Load) purposes of large datasets, to automate and manage data movement between different systems; using Azure DevOps for Project
Planning and Tracking, Sprint Management, User Stories Management; using ServiceNow platform for Incident and Problem Management; and utilizing Project Management experience.
Apply at https://o9solutions.com/careers/ by selecting “Explore all jobs”, entering the requisition number, Jr102764, selecting “Search”, opening the requisition, and clicking “Apply”.
At o9, transparency and open communication are at the core of our culture. Collaboration thrives across all levels—hierarchy, distance, or function never limit innovation or teamwork. Beyond work, we encourage volunteering opportunities, social impact initiatives, and diverse cultural celebrations.
With a $3.7 billion valuation and a global presence across Dallas, Amsterdam, Barcelona, Madrid, London, Paris, Tokyo, Seoul, and Munich, o9 is among the fastest-growing technology companies in the world. Through our aim10x vision, we are committed to AI-powered management, driving 10x improvements in enterprise decision-making. Our Enterprise Knowledge Graph enables businesses to anticipate risks, adapt to market shifts, and gain real-time visibility. By automating millions of decisions and reducing manual interventions by up to 90%, we empower enterprises to drive profitable growth, reduce inefficiencies, and create lasting value.
o9 is an equal-opportunity employer that values diversity and inclusion. We welcome applicants from all backgrounds, ensuring a fair and unbiased hiring process. Join us as we continue our growth journey!

Because decisions matter to your plan and the planet.
Faster, more intelligent planning and business decision-making translate directly to better financial results – i.e. being able to to deliver on the business plan. However, it means much more. Global supply chains are the largest consumers of the earth’s resources. Good planning means enterprises are able to achieve their goals while using less of the earth’s precious resources.
Better planning and decision-making processes drive more transparency. They reduce organizational silos, empower people and increase productivity. That translates to inspired employees who are happy at work, are happier at home and better contributors to society. We are on a mission to develop the best platform and solutions to help enterprises in this critical pursuit.