Job Description

The opportunity:

Being part of HSBC in Switzerland, you’ll help evolve and grow our business.

The Senior Business Manager of the Chief Operating Office (COO) supports the Private Bank Europe, Middle East and Africa (EMEA) COO and leadership team in driving the effective management and delivery of the EMEA COO agenda.

Are you interested? Do you have strong business-management and project-management skills, sound judgement and the ability to work effectively with senior stakeholders? Do you enjoy being part of a cohesive team?

If you answered yes to any of these questions, we want to hear from you!

What you’ll do:

The Senior Business Manager COO Office is a high-impact business-management role within the Private Bank EMEA COO Office. The role combines executive-management support, structured problem-solving and hands-on delivery of key priorities.

You’ll bring strong commercial judgement, sound organisational skills and the ability to turn complex information into clear priorities and practical action.

In this role, you’ll:

• Drive the EMEA COO agenda by translating priorities into clear actions, milestones and outcomes
• Orchestrate key priorities, ensuring momentum, accountability, follow-through and effective escalation
• Prepare executive materials, communications and decision papers for senior leadership forums
• Lead strategic and business-management topics from analysis and problem definition through to implementation
• Manage the COO management rhythm, including leadership meetings, priority reviews and commitment tracking
• Act as a trusted partner and central coordinator, aligning stakeholders across businesses, functions and markets

You should apply if you have:

• A strong track record in business management, a Chief Operating Office, management consulting or a related discipline
• Experience working cross-functionally with senior executives in a complex financial-services or similarly regulated environment
• Strong project-management capability, with the ability to manage multiple priorities simultaneously, create structure and ensure execution without requiring formal authority
• Confidence working with senior stakeholders while remaining hands-on, pragmatic and delivery-focused
• A high level of ownership and initiative, anticipating what’s needed rather than waiting for direction
• Strong judgement, discretion and interpersonal skills, with the ability to become a trusted partner to the COO and COO leadership team
• Excellent written and verbal communication skills, with the ability to produce concise, executive-ready content
• Excellent analytical and problem-solving skills, with the ability to structure ambiguous topics quickly and translate them into actionable solutions
• Proficiency in relevant Microsoft 365 tools, including PowerPoint, Excel, Word and Teams
• Due to immigration restrictions in Switzerland, we’ll only be able to consider applications from Swiss or European Union (EU) citizens, or candidates holding a valid Swiss work permit

Even if you don’t meet 100% of the qualifications, we encourage you to apply if you believe this role is right for you.

What you’ll get in return:

We offer a comprehensive and competitive benefits package, usually covering healthcare, life assurance, pension and family-friendly leave, as well as many other benefits to support your wellbeing.

HSBC operates multiple variable-pay plans to reflect the diverse nature of the businesses, roles and markets in which we operate. Variable pay is designed to reward colleagues for their individual performance and contribution, as well as the performance of their relevant business or infrastructure and the overall Group.

HSBC has been certified as a “Top Employer 2026” in Europe. This recognition from the Top Employers Institute acknowledges our human-resources practices and recognises HSBC as an HR leader in France, Germany, Italy, Luxembourg, the Netherlands, Poland, Spain and Switzerland.

HSBC is a signatory to the Advance Charter. This Charter is a commitment to gender equality in business and to creating a workplace environment that supports a fair and balanced approach to hiring, remunerating, promoting and retaining female talent.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We’re committed to removing barriers and ensuring careers at HSBC are inclusive and accessible, enabling everyone to perform at their best.

If you need an accommodation or adjustment during the recruitment process, please let us know.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

For further information on building your career at HSBC, please visit: www.hsbc.com/careers (opens in new tab, external link).

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