Job Purpose
Develop analytical models and Data Visualizations to provide insight to the business for informed decision making at a tactical and strategic level
Responsibilities
Analytical Modelling
Independently manage the process of creating analytical models by translating business requirements to a framework that suits business analysis. Build data from company systems into an analytical model that provides trends and patterns relating to any short-term insurance metrics. Demonstrate functionality of built BI models to target audience as per business request.
Operational Support
Provide comprehensive operational support services and ensure server availability during operational hours. Monitor user-acceptance testing of Data Visualization models. Administration of business intelligence management console, including task schedule and on-going monitoring and maintenance of BI solution.
Business Requirements Identification
Elicit complex business requirements using a variety of methods to provide suitable solutions based on the business need, developed within the architecture framework.
Data Collection and Analysis
Conduct research using primary data sources and select information needed for the analysis of key themes and trends.
Insights and Reporting
Contribute to the design and creation of reporting strategies and templates. Lead execution of complex reports by identifying and interpreting complex patterns and trends from information contained within the general BI models, and translating those insights into actionable recommendations and communicate these to the relevant stakeholders in the business.
Stakeholder Engagement
Develop stakeholder engagement and build relationships across the business through identifying stakeholders, finding out their needs/issues/concerns and reacting to these to support the communication of business information and decisions. Ensure that business objectives and personal delivery aligns to and meets the service principles.
Improvement / Innovation
Independently manage focus and priorities to keep working on the most commercially beneficial tasks for the organization. Leverage all available information from our partners, the industry, and internally to ensure we are constantly reviewing our departmental processes, systems and protocols with a view to improve efficiencies. Analyze current performance inhibitors and finding solutions to ensure business continuity. Develop ideas, provide an innovative and ever evolving set of systems and processes.
Personal Capability Building
Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team. Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices. Set own goals and working towards them and keep up to date with trends within business intelligence by participating in forums, webinars and knowledge sharing platforms and reading specialist media.
Performance Management
Manage user expectations and deliverables within work stream. Prioritize own workflow and ensure work is completed to the required standards of productivity, quality and timeliness.
Database Specifications
Provide information and comments on suitability during approval process for database specifications to ensure all agreed standards and protocols are followed and data integrity is preserved.
Data Management
Use data management systems to deliver prescribed outcomes with guidance from senior colleagues. This includes being responsible for operating key elements of the system.
Organizational Capability Building
Provide instruction and informal advice to less experienced colleagues within the team to develop their skills.
Education
Grade 12/ SAQA Accredited Equivalent (Essential); A relevant 3 year degree / diploma relating to Business Intelligence / Data Warehousing / Database Administration (Advantageous); Maths and Science at Grade 12 level (Advantageous); Qlik certifications (Advantageous) (Required)
Experience
7 or more years development experience within a business intelligence environment (Essential); Qlik development experience (Advantageous); Consulting experience (Advantageous); Experience and knowledge of the financial insurance industry (Advantageous).
Telesure Investment Holdings (Pty) Ltd (TIH) is the holding company of some of South Africa’s leading and innovative financial institutions.
These financial institutions are licensed to provide financial products and/or services ranging from short-term, long-term and health insurance as well as a comparison and investment platforms.
Our origins go back to 1 June 1985, when Auto & General Insurance was launched into the South African market. We have since grown into a group of subsidiaries of which Auto & General now forms a part.
Today, we own some of South Africa’s most loved and recognisable brands, each finding a better way to give their unique group of customers peace of mind.
We exist to continuously find better ways to give people peace of mind, whether it is to protect what they own, their loved ones or their greater ambitions and life plans they’re working so hard for.
We’re proven pioneers with a hunger for doing and being the best we can, bringing customer-focused innovation and service excellence to the financial services industry.
We’re an undivided team of diverse thinkers and doers who believe in leading through technology and pushing past their limits.
TIH is a licensed controlling company.
