Job Description

Be the difference | If making a difference matters to you, then you matter to us.

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.

We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.

As a Senior Business Intelligence Analyst, you will be responsible for designing complex PowerBI dashboards and integrating various data sources such as SAP and Salesforce. These dashboards will serve a dual purpose: providing analytics to business stakeholders and maintaining a high level of data quality by creating anomaly detection dashboards.

Responsibilities:

• Design and develop sophisticated dashboards and scorecards.

• Conduct in-depth data analysis to extract actionable insights (customer segmentation, white space insights, statistical projections….).

• Collaborate with stakeholders from various functions (sales, product management, operations) to gather their needs and define business questions and data requirements.

• Support more complex ETL (extract, transform, load) processes.

• Identify and interpret significant trends and patterns in large datasets.

• Ensure ongoing maintenance and optimization of BI tools and reports.

• Perform root cause analysis to uncover deeper insights.

• Document and effectively communicate findings and recommendations.

• Mentor junior team members in data analysis and visualization techniques.

• Ensure compliance with data privacy, governance, and regulatory standards.

• Operate within a matrix organization, collaborating with various teams and facilitating the implementation and continuous optimization of strategies to overcome business challenges and maximize revenue growth and customer retention.

Skills:

• Complex Data Analysis: Proficiency in conducting in-depth and meaningful analyses.

• Advanced Visualization: Expertise in creating insightful data visualizations.

• ETL Processes: Skills in managing data extraction, transformation, and loading.

• Collaborative Requirements Gathering: Ability to define business requirements with management.

• Trend Analysis: Proficiency in identifying and interpreting data trends.

• Optimization: Skills in improving the efficiency of BI tools and reports.

• Mentorship: Ability to guide and support junior colleagues.

• Data Compliance: Strong understanding of data governance and privacy regulations.

Requirements:

• Proficiency with PowerBI, ideally with certification.

• Experience with data integration from various sources including SAP, Salesforce, and ServiceNow.

• Strong Excel skills, including PivotTables, Macros.

• Understanding of Design thinking or equivalent framework.

Our Offer:

• Room for personal development through external, internal training tools and learning and development program #GROW. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

• Annual incentive plan based on division financial performance and your seniority.

• Referral bonus, meal vouchers, monthly allowance, gift vouchers twice a year.

• Corporate Health Insurance.

• Mindfulness and Wellbeing programs (Wellbeats, MyQuillibrium, Compsych, Mind & Body webinars).

• Up to 28 days of annual leave based on seniority.

• We have a strong Work from Home culture and take into consideration punctual needs and more.

• Flexible working schedule. You’ll find the flexibility for balance in your life.

• Being part of Wolters Kluwer you will contribute to the development of our own products and software solutions. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.