ZainCash

Senior Business Excellence and PMO Officer

ZainCash  •  Baghdad, IQ (Onsite)  •  1 month ago
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Job Description

  1. Maintain approved baselines (scope/schedule/milestones) and keep the integrated project plan updated weekly; no baseline change without documented impact assessment and approval.
  2. Deliver weekly status reports on time for 100% of assigned projects, including RAG (Red/Amber/Green), variance vs baseline, root cause, recovery actions, and required decisions/escalations.
  3. Maintain RAID (Risks, Assumptions, Issues, Dependencies) updated weekly with owner/due date/mitigation; escalate material risks/issues ; track to documented closure.
  4. Run governance cadence; issue minutes + action tracker; escalate overdue actions.
  5. Maintain change log and decision log; keep baselines and plans aligned to approved changes.
  6. Keep documentation audit-ready in the central repository (plan, RAID, change log, decision log, minutes/actions, test plan, sign-offs, go-live readiness).
  7. Coordinate cross-functional teams and vendors through build/testing/go-live; confirm release readiness (testing complete, risks accepted, operational handover completed).

Requirements

1. +3 years project management experience delivering technology projects end-to-end (plan → build → test → go-live); fintech experience preferred

2. Ability to build and maintain integrated project plans (work breakdown structure, milestones, dependencies, critical path) using standard project tools

3. Strong governance discipline: maintain baseline, RAID (Risks, Assumptions, Issues, Dependencies), change log, decision log, action tracker

4. Fluent in Arabic; English communication skills

5. Bachelor's degree

ZainCash

About ZainCash

ZainCash was founded on the premise that basic payment services must be accessible, helpful, and easy, and so it was licensed in 2016 under the Central Bank of Iraq to offer electronic financial services.

Through its innovative mobile wallet and expanding digital ecosystem, ZainCash enables individuals, businesses, government entities, and non-profit organizations to send, receive, and manage money securely and efficiently. Since its launch, ZainCash has facilitated billions of dinars in transactions, driving financial inclusion and supporting the growth of Iraq’s digital economy.

ZainCash is building a unique ecosystem of products and services that led to awarding it the “Telecom Lead Innovation” in 2019 and nominated for “The Best Mobile Innovation supporting Emergency” by the GSMA in 2020/21. ZainCash was ranked as a top Fintech company by Forbes Magazine in 2023 & 2024 & 2025.

Industry
Finance & Insurance
Company Size
201-500 employees
Headquarters
Baghdad , IQ
Year Founded
2015
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