Job Description

Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 20 markets and more than 35 Emma stores across Europe. 

Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide. 

It’s our people who bring this mission to life. At Emma, you’ll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together. 

Ready to awaken your best with us?

What You'll Do

Who We're Looking For

• We care more about how you think and operate than whether you have worked in exactly the same category before.
• 5+ years of relevant experience in e-commerce, marketplace management, business development, commercial strategy, or a related field preferred.
• Strong hands-on experience with Korean e-commerce platforms such as Naver Smart Store and Coupang.
• Experience working with D2C / Shopify or a comparable e-commerce environment.
• Strong commercial acumen and confidence working with revenue, margin, AOV, CVR, ROAS, pricing, discount mechanics, product mix, and unit economics.
• Able to translate data into commercial decisions and actions — not just reports.
• Strong structured problem-solving skills: able to break down ambiguous business problems, identify key drivers, form hypotheses, and recommend a path forward.
• High ownership and independence: comfortable making decisions within your scope and driving work forward without waiting for repeated direction.
• Hands-on and execution-oriented: willing to move between strategy, analysis, and detailed implementation when needed.
• Resourceful and self-directed: able to find information, learn unfamiliar areas quickly, and operate effectively even when processes or data are not perfect.
• Strong prioritization and project management skills, with high attention to execution quality.
• Strong Excel / Google Sheets skills and comfort working with commercial datasets. Experience with BI tools such as Tableau or Looker is a plus.
• Strong communication and stakeholder management skills across different functions and seniority levels.
• Experience working in a multinational or cross-cultural environment is strongly preferred.
• Native-level Korean and strong professional English, both written and verbal.

What Success Looks Like

• a clear understanding of the performance and key growth drivers of Shopify, Naver, and Coupang.
• Take independent ownership of your channels and key commercial initiatives.
• Establish clear targets and visible performance tracking.
• Execute promotions and commercial initiatives accurately and on time.
• Develop strong working knowledge of Emma's products, consumers, unit economics, and competitive landscape.
• Identify and implement concrete opportunities to improve revenue, margin, conversion, and customer experience.
• Bring data-backed recommendations and scalable growth ideas to the team — rather than waiting for the next task.

Why join Emma Korea?

• Ownership, not micromanagement
• Business impact, not just task execution
• Commercial problem-solving, not just reporting
• Building and scaling, not just maintaining

Become an Emmie

We are on a mission to become No.1 in the world of sleep, and we’re looking for driven, ambitious people to help us shape what’s next. If you’re curious, hands-on, and ready to challenge the status quo, you’ll find the space here to make things happen and create real impact. 

We are proud to be an equal opportunity employer and are committed to building an inclusive workplace. We celebrate diversity and consider all qualified applicants regardless of race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Our aim is to get back to you within a few days. Due to the high volume of applications, there may be slight delays, but we’ll get back to you as soon as possible.