Job Description

Senior Business Development Manager – Private Client

Contract: Full-time, Permanent

Team: Private Client

Office Location: London, UK

The role:

This role is one of two new Business Development Senior Manager roles within Fragomen’s Private Client team to support and help drive the evolution of our global private client immigration strategy. This role will be based in London and the other in the United States.

These newly created positions will be embedded within the Private Client practice and aligned to its strategic and commercial priorities. The roles sit at the intersection of the business and the firm’s marketing and business development capabilities and will work in close partnership with the Managing Directors of Business Development and Marketing, as well as with private client senior management, practice leaders and colleagues across the firm.

These are highly visible and outward-facing positions. The successful candidates will be expected to proactively engage with colleagues, clients and external stakeholders, including intermediaries and referrers, build credibility across the private client market and identify opportunities to strengthen Fragomen’s profile and relationships. Success in this role will require curiosity, confidence and a willingness to be present, whether attending events, participating in client discussions or initiating new conversations that lead to meaningful and lasting impact.

The two Senior Managers will operate as peers, working closely together to shape and deliver business development and marketing initiatives that strengthen the positioning, growth and long-term success of Fragomen’s global private client practice.

What your day will look like:

• Partner with private client practice senior management and colleagues across international offices to understand business development and marketing priorities, working closely with the Managing Directors of Business Development and Marketing to ensure aligned, effective and high-quality support
• Lead and shape the private client business development strategy, taking ownership of direction and execution
• Contribute to the development and execution of business development strategies that strengthen Fragomen’s private client immigration offering and support sustainable growth
• Proactively identify and pursue new market opportunities, client segments and strategic initiatives through active engagement, networking and relationship development across the private client market
• Build, maintain and grow strong relationships with key intermediaries and referral sources across the private client ecosystem, identifying opportunities for collaboration and mutual value creation
• Conduct market research and analysis to understand client needs, preferences and emerging trends within the private client market
• Monitor competitor activity and broader market developments to inform strategic planning and positioning
• Drive digital growth by identifying opportunities, designing and leading marketing campaigns, with a focus on delivery ownership rather than support
• Support the delivery of integrated marketing initiatives across digital and traditional channels to enhance brand visibility and generate leads
• Collaborate with cross-functional teams including business development, marketing, legal, operations and finance to ensure effective execution of initiatives and projects

What we are looking for:

Essential criteria:

• Qualification in marketing, business management or a related discipline
• Proven experience in a business development, marketing or client development role within a law firm or professional services environment, ideally with private client exposure
• Strong understanding of private client services and relationship-led business development
• Excellent communication, negotiation and presentation skills
• Strong writing, editing and proofreading capabilities
• Demonstrated ability to conduct market research and use data to inform decision-making
• Ability to manage multiple priorities in a fast-paced and dynamic environment
• High level of professionalism, integrity and discretion

Desirable experience:

• Experience supporting the marketing of immigration or related advisory services
• Familiarity with digital marketing tools and platforms
• Proficiency with systems such as Salesforce CRM, Marketo, Cvent, ON24, SurveyMonkey and Microsoft Office applications
• Knowledge of Adobe Creative or Marketing Cloud tools is an advantage

Personal attributes:

• Proactive, confident and naturally curious, with the drive to spot opportunities and turn ideas into action
• Comfortable building and sustaining trusted, long-term relationships with senior stakeholders, clients, intermediaries and external partners
• Credible and engaging presence, with the ability to represent the private client practice at meetings, events and industry forums
• Strong networking capability, with a genuine interest in people, markets and client needs
• Self-motivated and resilient, with the confidence to operate independently while remaining closely aligned to wider firm priorities
• Sound judgement when engaging with intermediaries and referrers, ensuring relationships are credible, compliant and aligned with Fragomen’s values

What we offer:

A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges, and will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our workforce at Fragomen, and we are fully committed to providing equal opportunities.

At Fragomen, we value our employees and are committed to providing a comprehensive benefits package that supports your well-being and professional growth. Our UK offerings include:

• Competitive Salary: We offer salaries that reflect your skills and experience
• Health and Wellness: A comprehensive employee assistance programme, gym discounts, medical insurance, Headspace membership and wellbeing platforms
• Lifestyle and Savings: Discount platforms, cycle to work scheme, electric car lease scheme, season ticket loans and family support resources
• Protection and Security: Life assurance, group income protection and a workplace pension scheme including a 5% employer contribution
• Time Away from Work: 25 days annual leave, + bank holidays and 3 personal leave days. Enhanced family leave policies, volunteering days and birthday leave
• Professional Development: Access to our e-learning platform, mentoring schemes and training bursaries (where applicable)
• Hybrid Work Arrangements: The Firm operates a global hybrid working policy which supports flexibility. Depending on your role, you can agree with your manager a minimum of two days per week working in your local office. Flexibility is important, and additional days in the office may be required based on your role, and / or team and business need

What to expect:

• Once you have submitted your application, our Talent Acquisition team will review your skills and experience. If these match the requirements of the position, a member of our team will contact you to schedule an initial phone call.
• If shortlisted, you will be invited to participate in our interview process, which will consist of at least two stages, one of which will be conducted in-person. Depending on the role, you may also be required to complete a written assessment.
• After the interviews, we will carefully evaluate all candidates and make our final decision. You will be notified of the outcome and feedback will be provided.
• At Fragomen, we are committed to fostering an inclusive and accessible workplace for all applicants and employees. If you require any specific accommodations or support during the interview process, please let us know, and we will consider what reasonable adjustments are possible to meet your needs

Who we are:

At Fragomen, we are more than a global immigration services provider – we are pioneers shaping the future of mobility. With a passion for navigating the complexities of immigration, we help individuals and businesses transcend borders, unlocking opportunities around the world. As a forward-thinking, global business, we combine deep expertise with innovative technology to craft solutions that not only simplify the immigration process but also drive strategic success for our clients. Whether it is assisting multinational companies or helping people start new chapters in their lives, we are driven by the belief that global movement is the key to unlocking a world of possibilities.

We are proud of our team spirit, and we like to reflect this in the way that we work and everything we do. Our Responsible Business Practices ("RBP") prioritize Fragomen's social responsibility through a cohesive strategy covering five key focus areas: Corporate Social Responsibility, Culture and Inclusion, Sustainability, Well-Being and Pro Bono. Our RBP initiatives offer great opportunities for everyone at Fragomen to feel included, get involved and shape thoughtful initiatives and activities. For more information, please visit our website – https://www.fragomen.com/about/responsible-business-practices.html

Fragomen is committed to promoting equal opportunities for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.

All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations.