Job Description

Role: Senior Business Data Analyst

Location: Dublin, Ireland

Rate: 400-425 per day

Type: Contract (12 months min)

Hybrid onsite once a week in North Dublin

We are looking for experienced and talented Business Analyst. You will work closely with the Communications Product Manager as part of a new Data Driven Operations team. You will play a pivotal role in the Customer area, focusing on planning out all scenarios for external communications, including email, push notifications, and more. You will ensure that outbound customer communications align with high-level business requirements. This role will also initially involve supporting the migration to Salesforce Marketing Cloud.

The successful candidate must be able to attend the office in Dublin at least once a week.

Required Skills:

• Proven experience as a Business Analyst in a data-centric environment
• Excellent analytical skills to dissect complex business needs and drive actionable insights
• Strong communication and stakeholder management skills for effective collaboration
• Detail-oriented mindset with a focus on delivering high-quality work within deadlines
• Ability to work independently and as part of a team, with a proactive and adaptable approach
• Proficiency in documentation and presenting facts clearly and objectively
• Experience in implementing process-driven approaches or challenging existing processes for improvement
• Enthusiastic team player with a flexible and adaptable attitude
• Strong organisational and analytical skills with a keen eye for detail
• Exceptional interpersonal skills to manage effective working relationships internally and externally
• Ability to thrive under pressure and deliver high-quality output within tight deadlines

Key responsibilities & duties include:

• Conduct thorough analysis and reporting activities pertaining to communications, ensuring in-depth insights are provided
• Collaborate closely with subject matter experts across the business, both internally and externally, to comprehend current communication needs, identify opportunities, and mitigate risks and challenges
• Develop detailed requirements that align with the Data Driven Organisation efforts
• Formulate a structured matrix to guide communication development, considering customer context and employing a modular approach
• Assist the wider Analysis Team in the Customer division by contributing to collective goals and initiatives, offering insights and support where necessary

This is an exciting and senior BA role on one of the largest transformation projects currently under way. This is a long-term project that will not only leave a lasting legacy but challenge your capabilities as a BA. If you would be interested, please submit your CV to the link provided now for immediate consideration.