Job Description

WHAT MAKES US, US

Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!

At its foundation, SimCorp is guided by our values – caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.

If you like what we’re saying, keep reading!

WHY THIS ROLE IS IMPORTANT TO US

As a Senior Outreach Business Expert, you will be the primary point of contact for external parties during the outreach process. You will bridge business needs with product development, resolve complex client issues, and ensure smooth collaboration with custodians, asset managers, and fund administrators.

Your contributions will drive efficiency in outreach processes, strengthen client relationships, and enhance the overall customer experience. This role requires both independence and collaboration, with strong communication skills and deep knowledge of post-trade processes.

WHAT YOU WILL BE RESPONSIBLE FOR

• Decide which business issues fall under outreach versus product development responsibilities

• Collaborate with product development to resolve business issues and change requests

• Answer non-standard business questions and host work sessions with third parties

• Follow up on mapping discrepancies between AFT and internal SimCorp systems

• Manage individual party outreach assignments and escalate to clients when needed

• Own internal follow-up processes on topics and requirements addressed to SimCorp

• Develop and maintain relationships with external parties, acting as the primary contact during outreach

• Identify opportunities to improve outreach processes and document best practices

• Provide guidance to junior team members, acting as a multiplicator

WHAT WE VALUE

• Understanding of custodians and asset management players in the client’s home market, including legal environments

• Experience with post-trade processes up to fund accounting

• Knowledge of order executions, settlements, reconciliations, and SWIFT messages

• Familiarity with interfacing challenges, testing processes, and project requirements

• Experience in onboarding within Asset Management/Asset Servicing (SimCorp Dimension or equivalent)

• Expertise in data mapping topics

• Ability to handle senior-level business communication with custodians, asset managers, and fund administrators

• Fluency in English; additional client language proficiency or cultural understanding is a plus

• Located in the same region as the client (e.g., EMEA for German clients)

• Ability to work independently and collaboratively, managing discrepancies and incomplete information

Benefits

SimCorp offers several benefits that might play a significant factor in considering whether to accept a job offer. Since SimCorp operates in 30+ offices worldwide, the benefits package may vary from country to country.

SimCorp follows a global hybrid policy, asking employees to work from the office two days each week while allowing remote work on other days.

NEXT STEPS

Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application.

If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

WHO WE ARE

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general.

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients.

SimCorp is an equal opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated in our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.

#Li-Hybrid