This is a 12 month fixed term contract opportunity to play a key role in shaping and delivering strategic change across our Retail Transformation agenda. We’re looking for an experienced Senior Business Change Manager who can bring structure, pace and clarity to a high-profile programme of work.
At Pets at Home, we’re on an ambitious journey to become the best pet care business in the world To get there, we’re continuing to evolve how our retail business operates, making sure our strategy, customer experience and transformation priorities are clearly connected and delivered at pace.
As Senior Business Change Manager, you’ll help lead the delivery of strategic priorities across the Retail Turnaround Plan, bringing structure, clarity and momentum to key workstreams.
You’ll work closely with senior leaders, workstream owners and frontline stakeholders to ensure change activity is aligned to the wider retail and business strategy. You’ll provide the governance, insight and communication needed to help teams make informed decisions, manage risks and dependencies, and embed new ways of working that deliver sustainable outcomes.
This is a high-profile, hybrid role based from our Support Office in Handforth.
You’ll be an experienced change or transformation professional who is confident working in a fast-paced, complex environment.
You’ll bring:
Experience in retail, multi-channel environments or large-scale transformation programmes would be advantageous, but we’re also open to hearing from people from other industries who bring the right skills and expertise.
Pets just see people. They aren’t biased and they don’t discriminate. We take inspiration from pets and value difference in all its forms. Our ambition is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. Even if your experience doesn’t perfectly align, if you believe you can bring something unique, we’d love to hear from you.
Since 1991, when we were a wholesaler with a team of just 15, we’ve been focused on getting better every day. By putting pets before profit, working as a team and taking pride in everything we do, we’ve grown into a 451 store network with more than 8,913 colleagues working in our Stores, Grooming Salons, Distribution Centres and Support Office.
We are the UK’s leading pet specialist, providing pet owners with all their product needs, as well as our Vets for Pets practices and Grooming salons. We support our colleagues to work with pride and passion, to bring honesty and integrity to work every day, and to do it all with a sense of fun and fearlessness. We never shy away from having the important conversations and doing what we say we’ll do.
Our values and behaviours are practiced daily across the business and are what really makes us an enjoyable, exciting place to work. We're always striving to develop and reward our colleagues with an extensive in-house series of training programmes, wellbeing initiatives and a comprehensive benefits package. In 2018 we were delighted to be voted top 5 in the Great Place to Work UK’s Large category.
Our colleagues are central to the success of the business and are fully trained in pet care and dedicated to animal welfare. Pets are central to everything that we do and 93% of colleagues have their own pets too!
If you like the sound of life at Pets at Home, you can find out more on our dedicated careers site: https://www.petsathomejobs.com/
