Job Description

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.

Provide more advanced administrative and relationship support to the Commercial Banking team through the loan closing and relationship management process, which includes completing loan preparation, review, documentation and funding, and providing deposit support to the team on more complex transactions. The team may include a Segment Leader, Team Leaders, Relationship Managers (RMs), Portfolio Managers (PMs), Commercial Relationship Specialist Leads/Manager and other Commercial Banking team members. Assist the RMs and PMs with monitoring and managing the ongoing life of a loan portfolio including the handling of client's financial reporting. Review reporting to ensure proper entries are made in the bank systems (CoreBank, Ambit, Stucky, SalesPro, etc.) and work with other team members to resolve any potential issues. May have specialized knowledge and system access depending on the line of business supported. Ensure adherence to standards and regulatory requirements. Work directly with business customers, outside counsel, and business partners to address needs, solve problems, and provide superior customer service. Complete projects as assigned. This senior specialist position may back up the Commercial Relationship Specialist Lead, provide supervision, and project management as need. Upon request, assist with or coordinate the training of team.

Job Accountabilities

• LOAN CLOSINGS - Coordinate all aspects of required loan documentation including but not limited to ordering due diligence documentation, reviewing loan documents for accuracy in partnership with deal team, closing the loan with the client, and working with Commercial Loan Services and outside counsel to ensure proper documentation. Perform ongoing maintenance to a portfolio of clients, while adhering to legal documentation and compliance guidelines which could include complex loan transactions with little direction from manager.
• PORTFOLIO / COLLATERAL ADMINISTRATION - Provide support through life of loan by leveraging online bank systems to process daily transactions based upon customer requests and review customer financial information. Proficiently analyze collateral and financial reports received on a daily/weekly/monthly basis with supporting documentation provided by the borrower. Work with clients to validate any discrepancies, collect past due financial and legal documentation and ensure accurate reporting is being presented to the bank for collateral and financial monitoring. This would include monitoring and updating internal systems, reporting and tracking data that is crucial to managing the portfolio. Minimal input and direction from Commercial Relationship Specialist Leads to ensure quality customer service is maintained and all daily/monthly transactions for Commercial Banking customers can be properly documented within bank systems.
• CUSTOMER SUPPORT - Independent involvement in client and prospect correspondence. Service clients and affiliates by solving problems and complex questions to ensure superior customer service and support which may entail reaching out to business partners for handling various service requests. Function as liaison between operations/support departments, Commercial Banking teams and customers. May work with clients on fraud, overdrafts, and wire issues. Work to establish contacts within the operations and support departments. Act as central resource area for Commercial Banking issues including referring clients to business partners. Provides back-up to other team members, as needed.
• LEARNING AND DEVELOPMENT - Work with Relationship Managers and Portfolio Managers to ensure the portfolio administration and risk management of each client relationship complies with established Associated Banc-Corp credit policy, procedure and business strategy as well as commercial and regulatory guidelines. Maintain current awareness and understanding of appropriate internal policies and procedures, and to fully comply with the same. Attend and/or possibly assist with leading training sessions for new and existing team members to continuously work to improve and develop further knowledge and skill set to grow within role. Provide support on various projects as needed by Commercial Banking team to allow for efficiencies and technical improvements which will allow Associated Bank to compete with competitors in the market.

Education

Bachelor's Degree or equivalent combination of education and experience Business Required
Bachelor's Degree or equivalent combination of education and experience Finance Required
Bachelor's Degree or equivalent combination of education and experience Accounting Required

Experience

4-7 years Commercial Banking support, working with complex commercial loan closings, including loan documentation review. Knowledge of commercial banking products, services, procedures, and practices. Required
4-7 years Internal systems including: Ambit Commercial Lending System, CoreBank, SalesPro, and Stucky (or similar). Required
6-8 years Attorney-prepared loan documentation review, administration, monitoring, and closing experience related to Commercial Banking. Preferred

We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience.

In addition to core traditional benefits, we take pride in offering benefits for every stage of life.

• Retirement savings including both 401(k) and Pension plans.

• Paid time off to volunteer in your community.

• Opportunities to connect with others through our diversity-focused Colleague Resource Groups.

• Competitive salaries with professional development and advancement opportunities.

• Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.

• Personal banking, loan, investment and insurance benefits.

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X 

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.

Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline.

Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact leavesandaccommodations@associatedbank.com if you need an accommodation at any time during the process.

Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish Know Your Right to Work English or Spanish

Associated Bank is Pay Transparency compliant.

The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.

For certain positions, total compensation may also include incentive, commission, or bonus opportunities not reflected in the posted base pay range.

$19.62 - $33.64 per hour