Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a Senior Business Architect to lead the design, development and execution of business architecture frameworks across VOIS domains. This role plays a central part in shaping VOIS’ strategic direction, enabling enterprise transformation, and ensuring alignment between processes, technology, and organisational objectives. The individual will support strategy definition, process design, stakeholder collaboration, and governance across multiple domains while contributing to VOIS’ ambition to become a commercialised, market‑leading service provider.

What you will do

• Support strategy analysis by assessing current domain landscapes, systems and data, mapping business demands against strategic guidance, and identifying risks associated with transformation.
• Develop business change implementation approaches that maintain stakeholder engagement and enable delivery against strategy.
• Analyse and design high‑level process flows and contribute long‑term strategy ideas aligned with the VOIS value framework.
• Act as a trusted partner to stakeholders by establishing strong relationships, facilitating workshops and strategy meetings, and moderating technical discussions in a way that is understandable for non‑technical audiences.
• Collect, analyse and define requirements, ensuring clarity on how each requirement drives value.
• Develop design options based on contextual analysis, identify hidden opportunities, and translate insights into actionable recommendations.
• Shape and scope projects while tracing, maintaining and prioritising requirements.
• Map processes using standard tools (Signavio experience is preferred) and promote VOIS best practices across the organisation.
• Support solution evaluation by analysing performance measures, reviewing organisational limitations and identifying ways to increase solution value.
• Contribute to strategy governance by capturing the maturity, implementation status, pain points and opportunities for enhancement across domains.
• Define and promote repeatable, tightly governed integration architecture aligned with Vodafone’s technical, security and process standards.
• Collaborate with vendor teams, providing feedback on needs, challenges and potential enhancements that can deliver greater value for VOIS.

Who you are

• Skilled at translating complex concepts into clear, accessible frameworks understood by a broad audience.
• Strong communicator with excellent presentation capabilities.
• Effective at time management, action tracking and cross‑functional leadership.
• Confident in facilitating workshops and guiding strategic discussions.
• Possess foundational knowledge or exposure to business analysis or business architecture practices.
• Familiarity with BABOK, TOGAF or SAFe is beneficial.
• Experience with process mapping tools, ideally Signavio, is advantageous but not essential.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

• Hybrid way of working
• Medical and dental services
• Life and hospitalization insurance
• Dedicated employee phone subscription
• Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget.
• Special discounts for gyms and retailers
• Annual Company Bonus
• Loyalty Programme
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• Getting in on the ground floor of a technology changing company
• We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.
• Special Paternal Program - 4 months of paid paternity leave

What skills you will learn

• Advanced business architecture methodologies and frameworks.
• Expertise in process management, integration design and strategy development.
• Enhanced capability in facilitating cross‑functional workshops and synthesising complex information.
• Strengthened analytical skills related to requirements management, solution assessment and governance.
• Increased confidence in stakeholder management and relationship-building across diverse communities.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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Follow us on social media and #StayConnected

• LinkedIn: https://www.linkedin.com/company/vois/
• Facebook: https://www.facebook.com/voisglobal
• Instagram: https://www.instagram.com/voisglobal/