Job Description

Job Title
Senior Business Application Engineer #4565

Statement about position/company
A job at TSMC Arizona offers an opportunity to work at the most advanced semiconductor fab in the United States. TSMC Arizona’s first fab will operate its leading-edge semiconductor process technology (N4 process), starting production in the first half of 2025. The second fab will utilize its leading edge N3 and N2 process technology and be operational in 2028. The recently announced third fab will manufacture chips using 2nm or even more advanced process technology, with production starting by the end of the decade. America’s leading technology companies are ready to rely on TSMC Arizona for the next generations of chips that will power the digital future.

As a Senior Business Application Engineer, you will demonstrate a strong sense of reliability and enthusiasm and will possess an attitude that embodies our core values – Integrity, Commitment, Innovation, and Customer Trust. Multiple positions available.

Senior Business Application Engineer - Brief Description
Support the establishment and maintenance of systems at TSMC Arizona, contributing to the stable development and operation of new fabs. Collaborate with cross-functional teams to ensure the seamless integration and efficient processing of business systems.

Responsibilities:

• Resolve user-reported SAP ERP issues promptly, reduce operational disruptions, and enhance system functionalities. Act as the primary contact for troubleshooting and resolving system issues, maintaining high user satisfaction rates and operational stability. Analyze user feedback and system performance metrics to identify and implement improvements, boosting system performance and operational efficiency. Design and implement comprehensive training programs for system users, covering key functionalities such as procurement-to-pay systems (ERP), and warehouse management systems (EWM). Provide ongoing support and guidance to system users to ensure a thorough understanding of system processes and troubleshoot any issues that may arise. Stay current with new IT technologies and integrate open-source or SaaS solutions to benefit users.

Minimum Qualifications/Requirements

Education and Work Experience

• Must have a Master’s degree or foreign equivalent in Computer Science, Information Engineering, or a related field, and 2 years of experience in IT within the semiconductor industry.

Technical Skills

• Must have 2 years of experience in each of the following:
  • MES, ERP systems, manufacturing technologies, and business operations;
  • Managing business applications, including SAP ERP, procurement-to-pay systems, quote-to-cash systems, and warehouse management systems;
  • Supporting system integration within a manufacturing environment;
  • Domain knowledge in ERP, SCM, CRM, and EWM;
  • Programming languages such as SQL, Visual C++, Visual C#, Python, VB.NET, JAVA, HTML, or PHP.
  • Tracing, debugging, source control, profiling, and unit test coverage.

Physical Requirements

• Candidates must be willing and able to work on-site at our Phoenix Arizona facility.

Standard Work Hours: 40 hrs/week, Mon-Fri, 8:30 a.m. - 5:30 p.m.

As a valued member of the TSMC family, we place a significant focus on your health and well-being. When you are at your best—physically, mentally, and financially—our company is at its best. We offer a comprehensive and competitive benefits program that provides the resources you need to help you manage your health and achieve your goals across many areas of your life. This includes a variety of medical, dental, and vision plan offerings you can choose from that best fit you and your family’s needs. Additionally, TSMC provides income-protection programs to financially assist you should you experience an injury or illness, and a 401(k)-retirement savings plan to help you secure your financial future. TSMC also offers competitive paid time-off programs and paid holidays allowing you to recharge and spend time with your family and loved ones.

Work Location
5088 W. Innovation Circle, Phoenix, AZ 85083

TSMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. We encourage all qualified individuals to apply, and we welcome applications from individuals with diverse backgrounds and experiences. Candidates must be able to perform the essential functions of the job with or without a reasonable accommodation. If you need a reasonable accommodation as part of this application process, please contact P_LOA@tsmc.com Requisition 4565