Job Description

Contract position

Minimum requirements:

• BCom Degree or equivalent qualification
• Business and process analysis certification
• Customer Experience knowledge and experience

Experience:

• Minimum of 5 years experience in Business and Process Analysis
• Experience with working with African markets would be an advantage
• Company Product / Service knowledge an advantage
• Excellent understanding of business and process design principles and methodologies and proven track record
• Good overall experience in all areas of the Business would be an advantage

Technical Competencies:

• Relationship building
• Deadline driven
• Strong Coordination skills
• Strong Written skills
• Conflict Management
• Strong Analytical Skills (including use of MS Excel for data analysis)
• Strong Communication skills
• Presentation skills (including development of MS PowerPoint documents)
• Report writing - audience Snr Management & Exco

Responsibilities:

• Build business and process analysis frameworks/practices within the company
• Develop and implement repository
• Provide methodology to keep business rules updated at all times
• Define and implement governance framework
• Implement advanced strategies for gathering, reviewing and analyzing data requirements
• As informed by business strategy Identify and develop business processes and requirements
• Highlight business rules, data and concepts.
• Provide strategic and operational thinking that enables the group to focus on the big picture
• Develop management and control systems and frameworks to ensure alignment between business capabilities and strategic goals
• Assess business holistically and development the business architecture
• Develop and validate both current-state and future-state maps with cross- functional teams and/or customers
• Distill large amounts of complex requirements and data from disparate sources, condense, simplify and clearly articulate the information for the purpose of problem solving
• Define a set of KPIs that allow management to measure performance of the business as a whole
• Document business requirements
• Document business processes
• Always challenge the status quo to obtain best outcomes
• Eliciting requirements
• Translating and simplifying requirements
• Requirements management and communication
• Prioritize requirements and create conceptual prototypes and mock-ups
• Apply best practices for effective communication and problem-solving
• Researching possible software solutions to increase work efficiency
• Define business data architecture
• Continuously refine data architecture
• Cleary map data flows (current and future)
• Provide the bridging between business strategy, enterprise architecture and
• business processes (implemented through systems, people and their individual job functions
• Teach internal teams and countries on frameworks and capabilities
• Provide services to internal teams and country / regional businesses
• Prioritize and drive programmes
• Implement and develop business cases to motivate imitative
• Develop financial models to define business cases and track ROI
• Build Capability within Region and Countries for Design and analysis
• Develop and drive competency framework
• Ensure assessments are conduct across the company