Job Description

The Senior Business Analyst/Product Owner for AI partners with business stakeholders, Technical Delivery Managers, engineering teams, and AI solution providers to deliver AI-enabled capabilities that drive business value across Batteries Plus. This role is responsible for understanding business needs, prioritizing AI opportunities, aligning stakeholders, and supporting the successful implementation and adoption of AI solutions.

Essential Duties and Responsibilities

Product Ownership & Business Alignment

• Partner with business stakeholders to support the implementation of the enterprise AI roadmap and identify opportunities to improve customer experience, employee productivity, operational efficiency, and decision-making.
• Define and prioritize business requirements, product enhancements, and AI use cases based on business value and organizational objectives.
• Serve as the voice of the business, ensuring stakeholder needs, user expectations, and success criteria are represented throughout the product life cycle.
• Provide product guidance and prioritization to support the successful delivery and adoption of AI-enabled solutions.

Cross-Functional Collaboration

• Act as a liaison between business teams, Technical Delivery Managers, engineering teams, data and analytics partners, and external vendors.
• Facilitate discovery sessions, workshops, and stakeholder reviews to gather requirements, align priorities, and support decision-making.
• Collaborate with delivery teams to ensure solutions meet business objectives and operational needs.
• Support identification and resolution of business-related risks, dependencies, and implementation challenges.

AI Solution Enablement & Adoption

• Evaluate and prioritize AI use cases based on business value, feasibility, and user impact.
• Partner with technical teams to understand AI capabilities, limitations, and implementation considerations.
• Ensure AI solutions align with established governance, security, compliance, and responsible AI practices.
• Support adoption planning, user engagement, and operational readiness activities.
• Gather user feedback and monitor adoption, utilization, and business outcomes to drive continuous improvement and value realization.

Value Realization & Reporting

• Drive adoption and business value realization of AI-enabled solutions.
• Track, measure, and report on adoption, performance, and business outcomes.
• Identify and support opportunities for continuous improvement and operational impact.
• Develop and deliver concise presentations and communications for executive, technical, and franchise audiences.
• Success in this role will be measured by stakeholder adoption of AI-enabled solutions, use cases prioritized and delivered against the enterprise AI roadmap, and measurable business outcomes such as productivity gains, process efficiency, or improved customer and employee experience.

Other Duties

This job description is intended to outline the general nature and key responsibilities of the role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may evolve or change over time based on business needs, without advance notice.

Why Work With Us

At Batteries Plus, we aren't just keeping up with the future of retail and technology-we are actively building it. We are deeply committed to practical, cutting-edge innovation, having already integrated advanced artificial intelligence and smart automation across our business to elevate everything from our commercial sales outreach to intelligent voice systems supporting our 800+ locations. Instead of just talking about the future of tech, we are actively implementing it to solve real-world challenges and streamline how we operate. Joining us in this position means stepping into a collaborative, forward-thinking environment where your ideas turn into high-visibility solutions. If you are eager to learn, grow, and lead the charge in meaningful digital transformation alongside a team that values continuous improvement, Batteries Plus is where you can truly charge your career forward.

Education and Experience

• Bachelor's Degree in Business, Marketing, Information Technology, or a related field required.
• 5+ years of experience as a Product Owner, Product Manager, Business Analyst, or related role.
• Experience delivering technology, digital transformation, automation, analytics, or AI-related initiatives.
• Strong understanding of Agile delivery methodologies and product management practices.
• Exceptional stakeholder management and cross-functional collaboration skills.
• Ability to translate business needs into actionable requirements and business outcomes.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written, verbal, and presentation skills, capable of communicating clearly to both executive and technical audiences.
• Demonstrated hands-on experience working with AI-powered products, including but not limited to intelligent assistants, workflow automation, or AI-enabled search, with a track record of translating those capabilities into adopted, business-facing solutions.
• Demonstrated ability to work directly with business teams to identify opportunities, redesign processes, and implement technology solutions that deliver measurable business outcomes.
• Experience operating in fast-paced environments where ambiguity, experimentation, and cross-functional collaboration are critical to success.

Physical Requirements / Work Environment

The physical demands required to perform the essential responsibilities of this position are as follows. Reasonable accommodations, if necessary and/or as required by law, will be made available.

• Regularly required to sit, use hands, talk, and hear.
• Occasionally required to stand, walk, reach overhead, and lift up to 20 pounds.
• Requires close vision and regular use of a computer and office equipment.
• This role operates in a standard office environment.

EEOC Statement

Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non-merit based factors, and any other protections afforded under state or local laws.